Order status - Shipment Cancelled to Aliexpress: What does it mean, what to do, how to open a dispute? Shipment Cancelled Status: Value, translation into Russian

Delivery

In this article we will talk, which means the status of sending SHIPMENT CANCELLED on Aliexpress.

Sometimes on Aliexpress buyers face one very interesting situation when after ordering the seller provides the track number and even got the first status and then he changed to Shipment Ceancelled And nothing further happens. Of course, people begin to worry and think what to do. Let's look at you, what does the status mean Shipment Ceancelled  and How To do if it appears.

If on Aliexpress you are still very new, we recommend additionally read special instructions - "How to register and make the first order for Aliexpress?".

The status of sending Shipment Cancelled to Aliexpress - What does it mean, how is it translated?

Literally translation status SHIPMENT CANCELLED sounds like "Delivery is canceled". Some begin to believe that there were any problems with the passage of customs control and immediately open the dispute with the appropriate reason. Sellers do not even try to prove something, as the situation with customs has nothing to do. But the buyer from experiences can create superfluous problems. Therefore, you should not hurry, but better to wait a bit.

Someone from buyers thinks that problems arise in the post office and the goods will be sent back to the seller. By the way, they even try to wait until it is written that the goods are returned to the sender. But as it becomes clear, this will not happen.

Still some have the thoughts that the seller or administration Aliexpress canceled the order and are waiting for some time money for the order. But again, this is a waste of time.

So what does this status mean?

Poster statuses for Aliexpress

Poster statuses for Aliexpress

In 2017 on Aliexpress it was introduced to ensure that all sellers must provide track number to buyers no matter what the goods have the cost. That is, if you used to give the fake room or send the goods without it, now it is impossible to do this.

Besides, Aliexpress especially for sellers from China created several proper delivery methods, from economical to premium.

As far as it became clear, the seller can get the tracking number before sending the goods. That is, he can provide it to the buyer, but in fact they can not be sent.

After ordering the number, the Seller usually transmits the shipping service and pays for its services. If the transmission did not take place, then the service will have nothing to deliver. Accordingly, the track will be the status "Shipping Cancelled".

By the way, such services are provided by other package delivery companies. The Chinese and earlier masterfully fake tracks, but now they give real, but can not send anything.

Thus, it became clear that when the status appears "Shipping Cancelled" You can say that the goods are not sent to you, respectively and the parcel does not even stand.

By the way, if you saw that sending is canceled, then you should not wait for the money to return money, since the parcel statuses are not the order itself. Therefore, it will have to solve the problem independently.

What if it appears the status of Shipment Cancelled to Aliexpress?

What if it appears the status of Shipment Cancelled to Aliexpress?

What if it appears the status of Shipment Cancelled to Aliexpress?

First of all, you should not panic. This status does not always mean that the goods will not come to you. It happens that the seller with Aliexpress simply does not have time to transfer the parcel or there were problems with sending, for example, the wrong packaging was made and the shipment was not accepted. Perhaps even such that the order was sent by a completely different utmost service, but once on Aliexpress it is necessary to specify the track number, then this is not the utmost. That is, there are chances of getting goods.

In such a situation, watch order protection - This is a special timer who considers the time for which the goods should come to you. If the time has almost ended, you can calmly discover the dispute "Protection expires, and the goods are still in the way". Here you even have problems with the victory.

Of course you can immediately open dispute Even before the completion of the transaction protection time. But, if the seller does not agree with you and become actively fighting back from the claims, then with the exacerbation of the dispute you are hardly won by something. But if the goods also do not reach you, then you will spend not only time, but also money.

How to open a dispute if the status of sending Shilment Cancelled to Aliexpress?

How to open a dispute if the status of sending Shilment Cancelled to Aliexpress?

How to open a dispute if the status of sending Shilment Cancelled to Aliexpress?

Thus, if you don't need the goods very urgently, it is better to wait until the transaction protection timer almost expires and open the dispute with the cause "Protection expires, but the parcel is still on the way". In more detail how to open and keep a dispute read here. In the block with a detailed description of the situation, indicate that according to the status, the parcel did not ship at all and what you are worried and are completely unhappy with the work of the seller. Additionally download the tracking status screenshot and wait until your dispute is accepted. This dispute you will definitely win.

If you are very worried that the parcel received the status SHIPMENT CANCELLED And you do not want to wait two months until the goods come to you, and maybe less, then:

  • Contact your seller and ask to explain the situation, as well as provide a new track.
  • Wait 10-15 days from the moment of shipment and if you do not change the number and the status will not be changed, then open the spores.
  • Most likely, the seller, or will take your dispute, or will provide a tracking number.
  • If everything turns out in order and your fears were in vain, then cancel the dispute and wait for the goods. You should not worry, because if you still deceived you, then before the end of the timer of the transaction, you can open it again.
  • If you are simply ignored, you can wait until the dispat is exacerbated and administration will be used as a question Aliexpress. Perhaps you will be offered to wait.

In conclusion, it is worth saying that disputes should not be abused, since today such buyers block or reset the rating. Yes, yes, it is not only from sellers. Therefore, it is better to wait for a while and, if it becomes clear that you will not get anything exactly, then purify spores.

When tracking goods on Aliexpressyou can encounter with a mass of other status:

Video: How to find out where is the parcel with Aliexpress?



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Comments

comments 2.

  1. Nikolai 16.11.2018 10:13

    Now you can and even need to open a dispute after the end of the protection time "The protection time has expired and the goods are not received." In this case, the seller cannot exacerbate the dispute, so as the protection time has expired, and you are in the shortest possible time to get a refund. Now the dispute can be opened in the 15th day after receiving the goods.

    To answer
  2. Vladimir 03.06.2020 09:07

    I will wait until the end of the protection for almost 3 months - 80 days. But I agree, as you can lose everything. There was a similar situation, the phone was stolen and the customs returned the parcel to China. Opened a dispute, but for the provision of evidence I had to ride the customs several times and then, as a miracle received a refund, God helped. So it is not necessary to twitch in advance.

    To answer

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