How to arrange, open and close the dispute on Aliexpress, what to write when opening and closing the dispute: step-by-step instructions. When can I open an argument on Aliexpress and how to deal?

When ordering goods with Aliexpress, no one is insured against marriage, deception and other unpleasant situations. Let's look at how to open and behave on Aliexpress.

How and in ordinary store, on the Aliexpress can demand return tools or exchange product. To this do, necessary know, how right open dispute on the Aliexpress and news his, to not lick his purchases, but top more spent of money.

What means open dispute on the Aliexpress?

Many situation usually can solve directly with seller way appeals to him across personal messages. But there are and such cases, when required more formal an approach. Aliexpress take care o self buyers and because on the playground available special system for solutions conflict.

If buyer opens dispute, then this means, what he officially declares o sideways discontent and requires seller solve problem.

When although would one side vick conditions solutions spore, then he closes and rebel his to begin it is forbidden.

How open dispute on the Aliexpress?

so, w. you originated what kind—then claims concerning goods, and you decided open dispute. let's talk, when expedient this do, how much of time he conducted, but same how his right open and close. Best.

When can open dispute on aliexpress?

If after shipping your his order passed ten days and you his more not got, then can start off dispute. Optimal  the beginning of the dispute is 3 days before the end of the protection of the transaction.
This term not should to be more of time, established seller on the protection buyer.
When you pay purchase, in flow couple. days payment will be processed and then seller will be divor product and you can start tracking along the track code.

If all timing discoveries spore already released, then refer to administration Aliexpress.

Causes discoveries spore on the Aliexpress

To to begin dispute on the site., at first necessary fill application, where specified cause claims. Them maybe to be some:

• Package not came.
• Product not correspond to description, defective, it has not that colour and the size and so further. TO this cause belong all, what distinguishes purchase from claimed characteristics.
• Package not tracking. Usually, if purchase costs cheaper 20 dollars, then he not tracking. IN such situation costs wait while before end protection will remain some days.
• Package lost on the email. For example, track—room tracking, but for a long time stops in one place.

Per how much days open dispute on the Aliexpress?

Optimal time discoveries dispute counts, when before end protection transactions will remain day three. So salesman not will be able ask for wait more little. Although some simply increase term protection and wish close dispute. Usually such situation it happens, if order and truth was posted.

On the what language news dispute on the Aliexpress?

Itself on to myself playground chinese, but almost all sellers communicate on the english. This is made for togo, to seller and buyer from different countries it was easier understand friend friend.

Where watch information o dispute on the Aliexpress?
Information about the open dispute is displayed in the "My Orders" menu, as indicated in the picture below.

Information about disputes on Aliexpress

Look detailed data o current dispute and on the what he stage can follow way:

• Log in on the my page on the Aliexpress
• Choose under name on the the main thing page «My Aliexpress«
• Pass in «My orders«

My orders

• IN levom menu click «Returns and spore«

Information about dispute

• Near product will be visa key «Look data« on the nee and click

View dispute information

There is more one method view information about already begun dispute.

• Same open «My orders«
• Near purchases choose «Lead dispute«

Sport is conducted

How open dispute on the Aliexpress: stephal instruction

For start, costs say, what always can contact with seller and to attempt solve question without discoveries spore. When dialog not gave necessary result, then, certainly, without spore not do well.

• Perform entrance on the my page on the Aliexpress
• Click on the «My Aliexpress«
• Choose «My orders«

My orders

• To you display all yours orders
• Find necessary purchase and click on the «Opening spore« or «More details«

Dispute opening button

• You will be on the page with description product
• Note his talk and click on the «Opening spore«

The beginning of the dispute

• On the new page fill all mandatory strits. They are marked asterisk
• Now choose, why opens dispute
• Same specify amount for return. This is maybe to be all price or her part

Refund

• Further write in detail in how problem on the english. Can take advantage online—translator
• Further attach photo or video at them presence
• Now can press on the «Opening spore«

How to start a dispute?

How open dispute on the Aliexpress, if product defective, what write?

How and everywhere, on the Aliexpress not come goes away and without dishonest sellers, which intention or accidentally send defective goods. No matter, which happening w. you, but you have right demand return money.

If same goods generally impossible enjoy, then you entitled demand full return tools.

At detection anyone marriage start dispute. BUT what kind he it has peculiarities and what exactly write in comments to spor, read here.

How open dispute on the Aliexpress, if product not tracking?

This is more one flame etc china discoveries disputes on the site.. Before how start off such dispute you must calculate, how much of time passed from moment order.

If term amounted to less 10 days, then worry while not o how. It happens, what email required about so many of time, to lay out in the Internet intelligence o you parter. therefore n. one website track departure not will be able.

If already passed more 10 days, then then can write seller and, if solution not will be found, then open dispute.

More details about features such spore read here.

How open dispute on the Aliexpress, if product not came?

Sometimes it happens, what departure recipient not comes. On the this there is some reasons:

• Salesman not gave track—room or gave, but «left«
• Salesman sell his not on the that the address
• Package wound on the email

More detail about opening and executive such spore read here.

How many of time lasts dispute on the Aliexpress?

Gallest term duration spore after his start — 15 days. Customer maybe translate his in claim and attract administration Aliexpress for search solutions. Do this can not less  how across three day, when you obvious see, what on—other question not solve. If in flow 15 days you not come to general solution with seller, then dispute wait on one's own.

How win dispute on the Aliexpress?

Generally, if you on the very business right, then you can even not doubt, what situation decide in your favor. Describe problem follow how can more details, make some snimkov, if to you came marriage, screenshots doubtful correspondence and so further. This is will allow to you get advantage and accelerate adoption solutions. Read more about evidence in dispute read in this article.

How return money on the Aliexpress after spore?

After completion dispute funds listed in flow 3—10 days. Return will be produced top same method, what you paid purchase.

Deepen in this question we not we will, but more detailed information o return you you can look here.

How close dispute on the Aliexpress: stephal instruction

How rule, dispute closes salesman. But, sometimes and buyers this do, for example, if question resolved and argue more no necessity. IN principle, nothing difficult here no.

• For start open page with details spore, how this do we already tell me higher.

Details of the dispute

• Further choose «Cancellation spore«.
• Website warning you, what if ended protection buyer, then more dispute you to begin not can.
• Confirm honey solution, press «send« and he will be canceled.

Confirmation of the cancellation of the dispute

How many disputes can open on the Aliexpress.?

Dispute allowed open some once while not end protection transactions or you not confirm, what product you received.

Although today Aliexpress allows to begin dispute in flow 15 days after confirmation you receipt order.

Video: How to open and conduct a dispute (dispute) on Aliexpress?