Seller Aliexpress suggests re-sending goods - is it worth agreeing?
In this article we will discuss whether it is worth agree if the seller with Aliexpress Offers re-send the goods.
Contents.
Often there are situations when parcels with Aliexpress do not tracked, or hang in one status. Immediately begins to seem that with delivery, something is not so and the buyer writes to the seller. In this case, the latter can offer to send a re-purchase, motivated This is what he understands your experiences, the goods came to him back or lost. let's we will understandIs it worth agreeing with such a proposal.
If you encounter this site for the first time and you still do not have a single purchase, we recommend learn an article "How to make the first purchase on Aliexpress?».
Whether to re-send the goods on Aliexpress?
Let's look at a few possible situations when it is worth aware of the re-sending of the goods.
On the buyer's protection timer still enough time
If your product On the way, it is not so long and it does not have tracking or it stopped, you can still go to the seller to meet and agree to wait for the re-send. But it is necessary to act as follows:
- To begin with, check what's on timer protection transaction There is enough time to re-send to reach you. But the time is not so much, then first ask the seller increase. The maximum delivery time of the parcel is 120 days and this together with the period of the specified seller when sending.
- If the protection remains about 20-30 days before the termination of the term, but you already started the dispat, Cancel it by pressing the appropriate button. You should not be afraid, since if necessary it can be opened again. It is strictly forbidden to accept the proposal of the seller specified in the dispute, since most often it costs a zero return that you are completely unprofitable. Yes, and the seller after that, most likely, will cease to come into contact.
- Expect when the goods come to you and be sure to control protection of the transaction. If there is a lot of time, and you will not get the parcel, then open the spores.
Protection of the transaction is almost over, and there is no product
If the time almost expired, but there are still no parcel, although the seller claims that he will send it again, then here it is necessary careful. In most cases, you will try to deceive. The seller is counting on the following:
- You will become wait for the goods and do the moment when you can still open dispute.
- If transaction protection time Currently, when canceling a dispute, you will close the order and re-present the claim will not be.
- Inexperienced buyers can agree with the seller and accept his proposal in the dispute. At the same time, he will not return anything to you. Thus, the dispute and order will be closed, the seller will receive money, and you will remain with anything.
In any case, he expects you to lose the opportunity opening a dispute And the money will come to him.
Experienced buyers recommend in such cases immediately open a sporeSince mostly sellers simply pull the time and do not send anything.
The seller offers to buy the same product, but for 1 cent
Sometimes the sellers are asked to re-order only not for the full price of goods, for 1 cent. It turns out that you will get a purchase for almost free. In addition, the parcel will go to you with an updated timer. Additionally, the seller asks to accept his proposal in the dispute, where he already indicated the zero amount to return.
Of course, you may seem comfortable and profitable, but this method nothing but fraud.
You make a new purchase and agree with the seller in the dispute. And that's what happens. Previous the order closes, and the money goes seller. Besides disputeyou can not open on it. The seller gives you a new trackto the current order, but when trying to track it, it turns out that it is just a left set of numbers and the parcel is not sent. Or as an option, the number may be a stranger, issued to another buyer. Thus, when opening a dispute on a new order, only 1 cent will return to you, and the remaining amount will go away by the seller.
Remember that Aliexpress there is no guaranteed district goods. Therefore, if the parcel did not come on time, it is better to return money through opening a dispute And make a re-order, preferably from another seller.
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