How to extend the protection time for an aliexpress? How much can I extend the protection of the order for Ali Spress?

Buyer protection

In this article we will tell how to properly extend the protection time of the buyer on Aliexpress.

Order by Aliexpress Makes up a few steps:

  • Selection of goods
  • Shopping
  • Plaster processing
  • Send parcel

If you have not yet done it, we recommend reading the article - "How to place the first order for Aliexpress?".

When you in your personal account opposite the goods see "The seller sent your order"This indicates that the parcel goes to you.

The seller sent your order

The seller sent your order

As soon as the seller confirms the shipment, the timer will automatically start counting the order protection time on Aliexpress. Until you confirm receipt of the parcel, the seller is not credited for the sale for sale. In the theory for the allotted time, the parcel must come to you, but sometimes it can be lined. For such cases, the site provides an opportunity to extend the protection time of the transaction.

What does it mean to extend the protection of the order and the buyer on Aliexpress?

When it remains for several days before the completion of the order protection period, and the parcels are still not, then you can go in two ways:

  • Open dispute and request a refund
  • Wait also ask the seller to extend the order protection

Undoubtedly, if you can't track the order, of course, it is better to open a dispute. But if the goods have already passed customs in your country, then you have nothing to worry about. Ask the Seller to extend the buyer's defense to leave the right to use the seller's guarantees.

Be sure to track so that time remains enough, as the seller is also a person and if he has many orders, he can skip your purchase.

How to extend the time to protect the order for Aliexpress: Instruction

  • Open the main page Aliexpress
  • Go to the section "My orders"
My orders

My orders

  • Next click opposite the item of interest. "More" or "Track check"
Order details

Order details

  • Further below the countdown timer Find the phrase "Request for the extension of the buyer's protection"
Request for extending the buyer

Request for extending the buyer

  • In a new window, specify the required number of days
Specification of the term of extension

Specification of the term of extension

  • Choose "Send"

As a rule, sellers confirm requests for two days, so look and check whether everything is in order.

Undoubtedly if the seller does not respond to your requests, then open the spores.

How much can I extend the protection of the order on Aliexpress?

As a rule, protection is extended for 14 days, although it is possible and longer, it will be even better. The maximum time to protect the order is 90 days. This is more than enough to deliver the parcel. You still have time to check it.

How many times can you extend protection on Aliexpress?

Special restrictions on how many times you can extend protection - no. But if the term will exceed 90 days in total, and the parcel does not come, that is, it makes sense to think about opening a disputeSince you can hardly get something. Although, if you have limitless patience, you can wait and more.

How to extend the buyer's defense in a mobile application Aliexpress?

It is not necessary to use the computer to extend the protection time of the buyer. This can be done through a mobile application. Aliexpress. How to extend the time to protect the order using the application, read here.

Video: Aliexpress Exhaust of the buyer's protection and cancellation of the dispute



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