Return of money with Aliexpress on the Sberbank card: return stage. Why Aliexpress does not return money to the Sberbank card?

Decided to cancel the order for Aliexpress Or opened a dispute, but do not know how to return to the Sberbank card? We will answer this question.

Recently, online stores are very popular. One of the leaders in this segment is Aliexpress. Although this platform is considered a reliable resource, but sometimes you have to return money for the goods back. And how to do it, our article will tell.

How to return money to Aliexpress to Sberbank Card?

If you for any reason want to return money for your purchase, then you need to open the dispute first.

• Log on to your page on Aliexpress
• Choose "MY ALIEXPRESS"

My aliexpress

• Go to section "My orders"

My orders

• Opposite the purchase of interest, select "Opening of the dispute"

Opening a dispute

Read more in the article - "How to open and behave on Aliexpress?"

Return of money from Aliexpress to Sberbank Card: Return Stages

1. Opening a dispute.
2. Waiting for a response from the seller. At this stage, the seller can accept, ignore or refuse to meet your conditions.
3. Waiting for your consent to the seller's terms. This happens when the seller does not accept your conditions and puts forward its own.
4. Exacerbation of the dispute. If you do not agree with the seller during a certain period, the dispute will be transferred to the claim and then the site administration will solve the situation.
5. Decision-making. Next, the administration makes a decision and if it is in your favor, then the status will appear opposite the goods "Payment processing". After that, the funds will be credited to your account within 3-10 days.

Why Aliexpress does not return money to the Sberbank card?

Return of money with Aliexpress

If you canceled the order or won in the dispute, then you need to wait a few days before crediting funds. If more than ten days have passed, and there is no money, then there may be several reasons:

• The seller did not confirm the cancellation of the order for various reasons.
• Payment hung
• Sometimes money can be credited to the account Alipay. and therefore they are not on the map

To solve all problems do the following:

• Contact site administration Aliexpress
• Call the bank's contact center and check if there was a refund to your card
• Check the account settings Alipay. and account itself

You can confidently say that Aliexpress It is a reliable service, but note that money will be returned only with the consent of the Seller or by decision of the administration.

Video: How to return money on Aliexpress.com? All situations