Came open parcel with AlExpress: what to do? How to take a parcel with Aliexpress?

In this article we will tell you what to do if the parcel with Aliexpress Came open.

When ordering goods with Aliexpress buyers have the ability to track the entire path of moving the parcel. And by the waiting, finally, his order, the question appears - how to pick it up correctly?

If on Aliexpress you are a novice, we advise you to read the article "How to make the first purchase on Aliexpress?».

Parcels with goods purchased on Aliexpressare delivered in different ways and each has its own features of receipt. Let's look at what.

Getting the parcel S. Aliexpress In the post office

• First of all, when the parcel is in your post office, you will come a special notice
• Take your passport and phone to make the process of receiving on video
• In Mail, inspect the departure for opening and ask to weigh it
• If everything is fine, then describe the receipt of the goods, and if not, then ask to call the head of the department and push the parcel with it. If inside is not all right, then a special act is drawn up, one instance of which is transmitted to you.
• In this case, the whole process is preferably recorded on video.

What if the package with Aliexpress Came open?

If you have noticed that the departure was uncapped, let me know the postal employees in which a special act is drawn up in this situation. Accordingly, from receiving the goods will have to refuse and will be directed back to China.

Your task - open dispute And ask to completely return the money, and also indicate that the order goes back to the seller. Do not forget to additionally add a photo or scan act from mail.

If no autopsy was, but there are damages, you can get a departure and take it home, although at the same time you returned money, you have to try, because the arguments should be weight. It is much easier to do it, just refusing to pick up the goods.

Getting the parcel S. Aliexpress v postavy

Relatively recently buyers Aliexpress got a great opportunity to take parcels through podmatany. They are special terminals for issuing departures ordered through online stores.

Upon arrival of the parcel in postman You will receive a notification on the phone or you will call you and report it. In addition, the phone will additionally send a message from track number goods like on Aliexpress.

By the way, if you are a resident of Ukraine, then, probably, the parcel will come to one of postmatov v PrivatBank.

Take the parcels through the terminals is not at all difficult:

• Specify its phone number in it, then enter the code to confirm from the message and you will get to the office.
• The display shows the inscription that one parcel came to you.
• Click on this inscription, and then select "Getting the parcel".
• You will open a cell postatwhere the order is located.
• Take the parcel and look carefully, there is damage.
• If the order was obtained in postavyThe data will automatically be transferred to the seller.

If suddenly the parcel turned out to be opened, then you can immediately put it back. However, you should connect the service in advance and remove the process of obtaining goods on video. It will help you prove your right thing. dispute.

Getting a parcel via courier

Often the parcel S. Aliexpress delivered through couriers. Before bringing it, you will call you to discuss when it is convenient for you. Getting departing from the courier is absolutely easy - you just have to show a passport and sign a document on receipt, if everything is in order.

If the parcel turned out to be opened, then you can abandon it. In this case, a special act is drawn up, but not in place, but in the office service that delivered goods.

Video:What if you opened the parcel? C1. Form N51