Novelty on Aliexpress - TMALL trading platform in Russia: catalog, goods, warranty, delivery time, return, advantages

In this article we will discuss the new section Aliexpress called Tmall.

September 28, 2017, on Aliexpress a new section appeared called Tmall. And he became a replacement for old "Mail". Let's discuss with you that this is for the section and that you can buy.

If with Aliexpress you have not come across before, we advise you to read an article - "How to use the site Aliexpress?»where it is described in detail how to register, search for products and other useful things.

Tmall - New section on Aliexpress: Product catalog

Tmall on Aliexpress

Tmall. is another brainchild from Alibaba Group.. This is a very popular online store, which ranks 14th around the world by the number of buyers. In 2017, a new section was launched on Aliexpress. It is worth noting that this project is still implemented only in Russia.

To begin with, it is planned that Tmall. will work only inside Aliexpress for Russian buyers. The platform will work in an unusual scheme - as an independent store, which sells things and technique from warehouses of Russian partners Alibaba. And as a kind of market with other sellers.

At the time of launch in Tmall there are several categories of goods that are considered the most popular:

Technique:

• Smartphones
• Computers and tablets
• Home Appliances
• Kitchen technique
• Electronics
• TV.
• Personal care
• Popular categories

Children:

• Baby clothes
• Toys and hobby
• For walking and traveling
• Goods for kids
• Diapers

Fashion:

• Women's clothing
• Men's clothing
• Underwear
• Bags

The main advantages of the Tmall section on Aliexpress

• Products for sale in this section Tmall purchased only from official suppliers and depart from the Moscow warehouse. This allows you to guarantee a good and high-quality service.
• All technique has certification and it is Original.
• When purchasing the goods you receive a guarantee for it and the possibility of maintenance in official service centers.
• Delivery is carried out within 2-7 days. The parcel brings the courier to the house in 50 cities.
• In other cities and settlements, the parcel is delivered by Russian Post.

Warranty for goods in the Tmall section on Aliexpress

Warranty for goods in the Tmall section on Aliexpress

When purchasing goods through Tmallyou can get an electronic check. He gives a guarantee that you acquired Quality and licensed thing. You can get it in two ways - by email or print with Aliexpress from the page with the order.

In this section, only reliable sellers are allowed to work. Moreover, since the products are licensed, then warranty service from the manufacturer is additionally provided.

If the warranty event occurs, you can contact one of the manufacturer's centers. To do this, you need to go to his site and see the addresses of the centers.

It is worth noting that if the technique breaks through your fault, the warranty repair for it is not provided. So use things carefully and be sure to learn the instructions for working with them.

Delivery from the Tmall section on Aliexpress

Delivery from the Tmall section to Aliexpress

All products in section Tmall on the Aliexpress installed free shipping if the order amount is from 1 thousand rubles. If you are a resident of Moscow or St. Petersburg, then the minimum order for free shipping must be at least 100 rubles. The exact shipping cost for your region is always shown on a page with a detailed product description.

All purchases are delivered, as we said, from a warehouse in Moscow through the courier doors. In hard-to-reach areas or not included in the service coverage area, delivery is made by Russian Post.

Goods to the buyer is sent within a day after its payment. Delivery takes 2-7 days for 50 cities of Russia:

• Abakan
• Astrakhan
• Balashikha
• Barnaul
• Belgorod
• Bryansk
• Vladikavkaz
• Vladimir
• Volgograd
• Voronezh
• nalchik City
• Grozny
• Ekaterinburg
• Ivanovo
• Irkutsk
• Kazan.
• Kaluga
• Kemerovo
• Queen
• Kostroma
• Krasnodar
• Krasnoyarsk
• Kursk
• Lipetsk
• Lyubertsy
• Makhachkala
• Moscow
• Mytishchi
• Nizhny Novgorod
• Novokuznetsk
• Novosibirsk
• Omsk
• Eagle
• Permian
• Rostov-on-Don
• Ryazan
• Samara
• St. Petersburg
• Saratov
• Smolensk
• Stavropol.
• Tambov
• Tver
• Tolyatti
• Tomsk
• Tula.
• Tyumen.
• Ufa
• Chelyabinsk
• Yaroslavl

For cities that are missing in this list, delivery usually takes no more than 20 working days.

To see how many days will deliver the parcel from Tmall specifically, your locality needs to press the " More details» on this page of the official siteAs shown in the photo below.

How to watch delivery time with Tmall in your city?

Tracking parcels from the Tmall section on Aliexpress

Tracking goods sent from section Tmallwith Aliexpress does not differ from others. You also the tracking number is provided, and you can check the location Goods on tracking sites, which are given with references below. The main thing is to check the correctness of the specified phone number so that the courier does not have any problems with you.

• Checkpn.
• MyParcels.
• 17Track
• GDeposylka.
• POST-Tracker
• Track24.
• Mail of the Russian Federation
• Post2Go.
• EMS.
• Alisovet.
• Postal ninja
• TrackInLine.

How to get a parcel from the Tmall section on Aliexpress?

How to get a parcel from the Tmall section to Aliexpress?

When your order arrives at the destination, you will receive a corresponding SMS message where an exemplary courier communication date will be specified. If the purchase is sent by mail, then you will come instead of SMS and starWith which you need to contact the mail and pick up the parcel. In addition, you will need a passport.

Before you take the parcel, check it out so that there are no defects. If they are available, then open the parcel and inspect the contents. If there is a breakdown, make a corresponding act and open disputeby order on Aliexpress.

If everything is in order and no problems were found, then in the personal account Aliexpress confirm that the goods are received and write a review.

Return of goods in the Tmall section on Aliexpress

Return of goods in the section Tmall to Aliexpress

If for some reason the goods received did not suit you, then it can be sent back within 15 days. To do this, you need to fill in the appropriate statement, the form of which you can download here.

The refund will be implemented in the following order:

• Check to be a whole initial packaging
• Open dispute For reason "Return of goods and money" on the Aliexpress
• Make a parcel where the product itself and the completed statement is needed. Also specify your number order
• Submit the goods to the received address from the seller
• In the mail you will be provided with a tracking number. It must be specified on a special page in the details of the dispute
• Wait until the seller takes the parcel and confirm the return of funds

It is worth noting that in the section Tmall act "Unconditional Return". This suggests that you can return the purchase within 15 days for any reason. But here there is one nuance - if you use this service or simply did not want to receive goods and refused to send, then all the costs of reverse sending you pay yourself.

If the purchase turned out to be poor quality or not corresponding to the description, then you first pay the reverse shipment, and then you are paid for compensation in the form of discount coupon that can be spent on purchases on Aliexpress.

Video: Aliexpress launched a Tmall shopping area in Russia