What statuses are the statuses of order to Aliexpress: a list with translation, meaning

In this article we will talk, what are the statuses of order on Aliexpress.

On the Aliexpress each order passes a few stages before reaching the buyer. A one or another stage is displayed in the form of status opposite each purchase in the section "My orders". But you should not confuse them with tracking status, as it is completely different. If you were looking for precisely tracking statuses, then you should learn an article "The statuses of parcels on AlExpress: list, translation".

Each new buyer on the site is sometimes difficult to navigate. Therefore, so as not to be confused and proceed to shopping without any problems, we recommend to read the article "How to make the first order for Aliexpress?".

What are the statuses of order to Aliexpress?

The status of any shopping you committed after entering Aliexpressin chapter "My orders". Order status You will see in the appropriate column:

Order status for aliexpress

There are several basic order statuses on Aliexpress:

• Waiting for payment

Status - Payment is expected

This status indicates that the order is already decorated, but has not yet been paid. In a similar position, it may be within 20 days. During this time you need to pay it or it will automatically cancel. By the way, you should not add too many products and then do not pay for them, as it will negatively affect the ranking and can be punished.

The fact is that when you make up the order, the seller reserves the goods for you. Accordingly, since the payment is given for 20 days, he cannot sell the thing to another. Thus, you deprive it with the opportunity to earn, because during this time someone else could buy a purchase.

• Check payment

Status - Payment Check

After payment for the goods, the status of the order changes to "Payment check". As a rule, the check is carried out within 24 hours. If on Aliexpressthere is a major sale and you made an order, then be prepared for the fact that processing can take a few more time - up to 2-3 days. At this stage, your task is to wait for the completion of the check.

• Expected shipment

Status - shipping is expected

After checking and confirming the payment in the system, the order will receive status "Sending" is expected ". Mainly sellers refer orders within 2-3 days, but it happens longer. The maximum term depends on how much time it takes on this seller. This information can be found on the product description page.

When receiving status on the page with the order, a special timer is started. If the time on it is almost over, and the goods are still not sent, you can contact the seller and clarify the reason, and then by the need to extend the order processing time. If you leave everything as it is, then after the end of the timer, the order will be canceled and the money will return to you.

• The order has been sent

Status - order sent

This status shows that your order has been processed and sent by the seller. It will be shown until you receive the parcel and do not confirm this fact. It is worth noting that you do not need to press the confirmation button before receiving the order.

• Completed / closed

Status - Order Completed

The first status appears when the order is confirmed, upon the expiration of the buyer's protection or when closing the dispute. In any case, besides the latter, you still have the opportunity to open a dispute if you discovered problems with the goods. The second status is usually highlighted when the order is canceled.

• Order frozen

Status - Frozen Orders

This status rarely appears and indicates that the administration Aliexpresssuspected the seller in fraud. Therefore, all his orders are frozen until the circumstances are clarified. If everything is in order, the order will be resumed. Otherwise, he will close, and you will be returned to money.

Additional order statuses for Aliexpress

Now it is worth talking about what on Aliexpressthere are additional statuses. They usually high in addition to the main. You can find them on the page with the order items.

• Order canceled / canceled orders

Status - canceled orders

If you requested the cancellation of the order and the seller agreed with your request, the status will change to "Order cancelled".

• Required confirmation

Status - Required confirmation

This status appears after you confirm that the goods are obtained and press the corresponding button.

• The time has expired

The time has expired

Each order has a special timer called "Order Protection". This is the time during which you must receive an order. Each seller has a different period, but it does not exceed 90 days.

So, if the time on this timer is over, then the status "expired confirmation time" will be displayed. If you have already received a parcel by then, then everything is in order. But if the goods are still on the way, then you need to open the dispute as quickly as possible and return money if less than 15 days have passed.

• Plaster processing

Status - Payment processing

This status appears in addition to "Completed / closed" And indicates that he started counting the term of 15 days, when you can still open the dispute and return money if necessary. When 15 days goes, then the money will be shipped by the seller, and you can not do anything.

• Dispute / dispute closed

Status - Spore closed

If you opened the dispute, the first status will be displayed during its consideration. When the decision on the dispute is accepted, it will close and you will again see the corresponding status.

These were the main statuses of orders on AliexpressWith which you have to deal with all customers.

Video: Aliexpress. Orders statuses. How not to manage completion? Ontube.ge.