How to return my coupon after canceling an order or dispute to Aliexpress? Is it possible to return the coupon to Aliexpress if the order canceled the order or won the dispute to Aliexpress?
From this article you will find out if you can return the coupon on Aliexpressif you cancel the order or open the dispute over it.
Coupons on Aliexpressthey are a great way to save on purchases, but not always the transaction go smoothly and you have to cancel orders or open disputes. But what is the question - will the coupon come back? Can I use a discount again? Let's find out.
If you are still recently on Aliexpress or did not even have time to register, then you will be useful to explore our instructions for beginners by reference here. She will tell you how to use the playground. In addition, it is worth learn how to get a coupon on Aliexpress. You can get acquainted with the relevant article by reference here.
Will the coupon be returned to Aliexpress when canceling the order, open the dispute?
So, if you carefully examine the rules Aliexpress, In the case of opening a dispute or cancellation of the order, the coupon should be returned to the owner, but not everything is as simple as it seems. There are several nuances:
- As you know, every coupon on Aliexpress it has a limited validity period. Previously, if you canceled the order or returned money for it, the coupon was returned, even if the validity of it was over. Extension was usually 10 days. During this period, it was necessary to use a coupon. Relatively recently, the rules changed and now, if the coupon has already expired, it does not return. It is not very nice, but, most likely, it happened because buyers began to look (and probably found!) Ways to cheating and use coupons several times. Therefore, if the duration of the coupon has expired, then you will not be returned.
- Now, if a coupon has a mark "NON-REFUDABLE", it will not be returned in case of problems with the order. This applies to coupons obtained on the sale. If the sale ended and you closed the order with the coupon, then you will not be returned.
- To see if there is such a mark on the coupon, you need to go to "My coupons" And carefully examine the purse with the coupon.
- In any case, if the coupon does not return to you after canceling or closing, you can not do anything. Often, sellers are chitryat and say that the goods are in stock. You use a discount, make up the order and suddenly it turns out that the goods ended and the seller asks to cancel the order. Do not agree on his tricks, try to contact the support service, so as not to lose the coupon and ask for help.
Comments