How to exacerbate the dispute on Aliexpress from the phone in a mobile application?

Buyer protection

In this article we will analyze how to exacerbate the dispute in a mobile nurse Aliexpress.

If there are problems with the goods on Aliexpress buyers are always open disputeBut sometimes an agreement with the seller does not work independently and then you have to attract the site administration. For this you need again the spores. Let's look at how to do it in a mobile application.

If on Aliexpress you have not yet done a single order and did not use the application, we recommend additionally learning an article "How to install and use a mobile application Aliexpress.

How to exacerbate the dispute in a mobile application Aliexpress?

In general, if you discovered the dispute Aliexpress and the seller did not follow any reaction, then after 5 days he close In your favor automatically. In addition, if within 7 days it was not possible to find a compromise with the seller, then the dispute will also exacerbate automatically. If you have noticed before, it will not work, you can exacerbate it yourself.

By the way, before exacerbating the dispute, check that all the conditions are specified correctly, as the seller could edit them. If something has changed, then change it all as it was and only after that click on the button "Exacerb".

Exacerbation of the dispute

Exacerbation of the dispute

Confirm your decision and the claim will go to the site administration.

The dispute is considered by the Administration

The dispute is considered by the Administration

Previously, to close the aggravated disputes and it was impossible to open new ones, but today the situation has changed and you can do this. So, if for some reason you have to close an exacerbated dispute, then you can submit a new claim.

When the details of your claim will be considered by the mediators, they will make their decision, or ask to provide additional evidence. To send everything you need to select "To answer".

To view a detailed solution to the mediators, select "Details of the dispute".

Details of the dispute

Details of the dispute

It is worth noting that the answer is always given a limited time, which can be seen on a special timer so do not miss the deadlines and submit evidence on time.

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Do not disregard any request of the administration, since then they recognize that the rights of the seller and you will lose Money and perhaps the goods.

Video: aggravation of the dispute to Aliexpress



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