What if the aliexpress does not open an argument with the non-treatment of goods? When to open a dispute on Aliexpress if the parcel did not come?
In this article we will analyze why Aliexpress The dispute does not open when the goods are not received and what to do about it.
Recently, more and more buyers Aliexpresscomplain that they can't open a dispute when the goods did not come. Let's deal with what the problem is here.
If on the site you are still very new, then we recommend to study you an article "Registration and first purchase for Aliexpress: Step-by-step instructions".
Aliexpress does not give an open dispute when not going through the goods - what to do?
As a rule, when opening a dispute People act like this:
- First, they expect a parcel throughout the term
- If it is not, the timer is extended for a couple of weeks
- A couple of days before the end of the deadline sports opens
But just now, when the buyer when choosing the reason that the goods are not received, can see the message that he was sent and left the country of the sender. It also says that tracking data should be provided with the logistics company of your region and without receiving goods to a certain period, it will be possible open dispute And try to solve the problem.
The message usually writes the deadline for delivery. So, if the goods do not come to you, the dispute will not be able to open until it expires Security timer. After its end, the dispute can be opened as usual.
Therefore, if the term is almost over, but there is no product, then expect time to expire.
From the disadvantages of this situation, you can allocate what sellers have become sick and renew the timer. Some give modest 10-15 days, but there are both those who give 30-40 days. In this case, you will be forced to expect the deadline to open a dispute.
Although, such a restriction is valid until only for Aliexpress Standard Shipping.. In more detail about this delivery method you can learn here.
Comments
1 comment
Sveta 03.06.2018 09:36
Daniel and what to do if the defense is over. And the dispute button does not open?