The end is closed without delivery to Aliexpress: what to do? What will happen after the closure of the order for Aliexpress?

Buyer protection

In this article we will find out why order for Aliexpress It can be closed if the parcel is not yet delivered and what to do with it.

Aliexpress it is so popular platform that it cannot be ignored to those who want to take a lot of money. The site administration is actively fighting with such sellers and tries to increase the level of security for its customers.

Therefore, sometimes users may encounter the fact that orders are closed because of the suspicious seller's actions, but there are other reasons. Let's wonder why a deal is closed on Aliexpress without delivery of goods and what to do about it.

If Aliexpressyou still have a bad sign and you have not learned to navigate on the site, we recommend reading the article "Registration and first purchase for Aliexpress: Step-by-step instructions".

Why is the deal on Aliexpress closed without delivery?

Closed the order for Aliexpress - what to do?

Closed the order for Aliexpress - what to do?

In fact, there are only four reasons for this situation:

  • The most simple - you yourself confirmed that the order received and the deal closed
  • You clicked on the cancellation of the order or the seller did not have time to send it to the allotted period. In the latter case, the cancellation and closing of the transaction is performed automatically
  • You opened spores And he was completed
  • Another reason is the administration Aliexpress independently frosted the order, suspecting the seller in fraudulent action

What if an aliexpress order is closed?

First of all, you do not need to panic, as it all has its own reasons. By the way, many newcomers are experiencing because they simply do not understand how the funds are returned, as well as where and what time.

If you do not know for what reason your order is closed, you write to the site support service. You can contact them in real time or send an email.

An order to Aliexpress is closed

An order to Aliexpress is closed

If the order is closed because of fraudulent actions by the seller, this means that the procedure for its verification has been launched. It is possible that he did not even think to send the goods.

In such a situation, it remains only to wait until the order is renewed or you will be returned to money. Usually, 7-15 days is given to such a procedure, but, as practice has shown, it goes much faster.

Money for order will return to the same score from which you spent payment. Check the return status You can always on the page with the order items in the tab "Payment".

Return status to aliexpress

Return status to aliexpress

In any case, never start panicing because Aliexpress it works in such a way that money remains safe until the goods are received.

In some situations, when buyers randomly confirm their order, they are already to blame for loss of money and it is worth advising only to be careful. In addition, you should always follow the timer of the protection of the transaction, since if you do not get the order, and it will end, then the deal will close and you can not do anything. Yes, within 15 days you can open disputeBut here you should be careful, as you may be suspected of fraud, because the order is considered confirmed, and you claim that they did not receive anything.

In such a situation, it is better to start contact aliexpress support service And do the question with the administration, as you better do.

Video: If you have closed the order on Aliexpress, what to do? Aliacpress closes orders



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