Freezed the order for Aliexpress: what to do? Why does Aliexpress freeze orders?

Buyer protection

In this article we will talk to do if on Aliexpress frozen order.

Aliexpress It is a huge trading platform, where several thousand purchases are performed daily. Some buyers noted that their products sometimes get status "Frozen". What does it mean, and what to do in this case?

What does suspicious, frozen order for Aliexpress?

Why did the order dominate Aliexpress?

Why did the order dominate Aliexpress?

If after paying the purchase on Aliexpress You later saw that the order had status "Frozen"This suggests that the site administration suspects the seller in fraud.

Usually problems arise if the supplier has not provided the necessary documents for work. Typically, the proceedings last from 5 to 15 days, and sometimes the problem is solved in a couple of days.

The administration sends a request to the seller to which it should answer during the specified period. Further events are developing like this:

  • The seller sent documents and order opens
  • If the request is ignored, the order automatically closes and you get money back

Why did you freeze an order for Aliexpress?

As we have said, the freezing of the order is made because of the suspicion of the seller in fraud. This is done for your security.

Also to freeze the order and because of numerous complaints about the fact that the seller does not send goods or gives left numbers to track. But then again the whole thing in fraud.

What if you frozen an order for Ali Spress?

If for some reason the order was frozen, then it is not worth worrying on this issue, since the site administration will solve all problems independently and notify you about the completion of the process. In fact, it rarely happens to be frozen from the seller because of several complaints.

Video: What should I do if an aliexpress order frozen?



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