Simulator for writing to Aliexpress: samples of letters. How to write a letter to the seller on Aliexpress in English: Patterns Letters
In this article, we collected the main templates for communicating with the seller on Aliexpress.
Contents.
To make orders for Aliexpress, not necessarily own English. Descriptions to goods can be translated by any online translator, for example, Google.
And some browsers do it automatically. As for the option, you can find a similar product with a description on Russian-speaking sites. But correspondence with the seller, if necessary, will have to be done in English. How to do this if you do not know the language and what to write to the seller? Let's find out.
If on Aliexpress you are just going to make the first order, you should pay attention to the article "How to register correctly, find a product and place the first order for Aliexpress?".
Basically, communicate with sellers on Aliexpressit is necessary for standard phrases, since the language barrier is still felt. Therefore, you will find a set of standard phrases and expressions that can be written to the seller in a particular situation.
How to write a letter to the seller on Ali Spress?
How to write a letter to the seller on Ali Spress?
Like everywhere, writing letters should be able to. So Aliexpressadvisions with sellers should adhere to several recommendations:
- Be polite. Always greet, and at the end, say goodbye and leave a signature.
- The letter should describe the situation in detail, as sellers have a lot of customers. In addition, it is advisable to specify the identifier of the goods, about which you add to or even a link to the goods.
- If you are very difficult to understand English, then do not write complex phrases. Better write short and in the case, as well as use simple expressions.
- Remember that with rudeness, rudeness or threats you will not achieve anything. Try to communicate restrained, even if you don't like something.
- Try to write argumentally. Do not make sustainable conclusions, applications and nominate unreasonable requirements. All you write reinforce the facts.
- In general, of course, a special translator can be used to translate, again, it may be Google.
So, now let's get directly directly to the consideration of the most popular standard phrases that are given to any buyer.
Standard appeals
| Phrase in Russian | English translation |
| Dear friend! | Dear Friend. |
| I made you order | I MADE AN ORDER FROM YOU |
| Best wishes | Best Regards. |
| Best wishes | Kind Regards. |
| I am very sorry | I Am Very Sorry |
| Excellent | Great |
| I wrote you already a few messages, but never got an answer | I've Already Written Sevel Messages To You, But I Still Have Not Received A Reply |
Questions regarding the purchase of goods
| Phrase in russian | English translation |
| I would really like to look at the goods live. Could you send some photos? Preferably with good resolution. | I Would Really Like to See The Goods Live. Could You Send Some Photos? PREFERABLY WITH GOOD RESOLUTION. |
| I was interested in your goods. Please tell us more detail about it. | I Was Interested in Your Product. Please, Tell About It In More Detail. |
| How good is the product? | How Good Is the Condition of the Product? |
| What country is the manufacturer of this product? | Which Country Is the Manufacturer of this Product? |
| Is there a disk for installing software? | Is there A Software Installation CD? |
| What software version is installed on the device? | What version of the Software Is Installed on the Device? |
| Could you write a serial number of the device? | Could You Write The Serial Number of the Device? |
| Is the case in the package? | Is the Cover Included in the Package? |
| Are there any special attachments? | Are Are Any Special Mounts in the Kit? |
| Is the charger enters the package? | Is the Charger Included? |
| Can I get a picture of the device label indicating its manufacturer and other characteristics? | Can i get a photo of the device label with its manufacturer and other characteristics? |
| Did the thing in the dry cleaning, was it erased? | DID THE THING DRY CLEAN, WASH IT? |
| Was the product repaired, adjacent to the size in the studio? | Was The Product Repaired, Adjusted to the Size of the Atelier? |
| Is it used in the manufacture of things? | Was The Skin Used to Make Things? |
| Is the product made completely from the skin or does it have inserts from fabric or leatherette? | Is the Product Made Entirely of Leather or Does IT Have Inserts Made of Fabric or Imitation Leather? |
| Do products have obvious or hidden defects? | Does the Product Have Obvious or Hidden Defects? |
| Can you measure the length of the insole? | Can You Measure Howl Long The Insole IS? |
| Did the product used before? If so, how long? | WAS THE PRODUCT USED BEFORE? IF So, for How Long? |
| How good is the thing in your opinion on a scale from 0 to 10? | How Good Is the Thing You Think On A Scale of 0 To 10? |
| Tell me, the product goes in the factory packaging, has all labels and labels from the manufacturer? | Tell Me, The Goods Are Sent in their Original Packaging, Has All the Labels and Labels from the Manufacturer? |
| The power supply for the device is designed for 110 or 220 volts? Or can it be used in both cases? | THE POWER SUPPLY FOR THE DEVICE IS RATED AT 110 OR 220 VOLTS? Or Can IT Be Used in Both Cases? |
| Is there a complete fork of the Fork European or US standard? | Is There A European Or Us Standard Plug in the Kit? |
Delivery. Insurance. Customs
| Phrase in russian | English translation |
| Delivery | Delivery |
| Insurance | Insurance |
| Customs | Sustoms. |
| I really liked your product, but you have no possibility of sending to my country (Russia, Ukraine). Could you make an exception and send the goods through EMS? | I Really Liked Your Product, But You Do Not Have The Opportunity to Send to My Country (Russia, Ukraine). COULD YOU MAKE AN EXCEPTION AND SEND THE GOODS THROUGH EMC? |
| Please send the parcel by EMC. | Please Send The Package by EMC. |
| I like your product and I want to buy it, but I am not suitable for delivery, as it is worth too expensive, requires payment of customs duties, too long delivery time and low reliability. Can you send a parcel in another way, for example, EMC? | I Like Your Product and I Want to BUY IT, But i'm Not Satisfied with the Way of Delivery, Because It Costs Too Much, Requires Payment of Customs Duties, Too Long Delivery Time and Low Reliability. Can You Send The Package in Another Way, For Example, EMC? |
| Is it possible to send a parcel to Russia (Ukraine, Kazakhstan, Belarus) through EMS? | Is it Possible to Send a Parcel to Russia (Ukraine, Kazakhstanus, Kazakhstan, Belarus) Via EMC? |
| I ask you to make extra packaging for the goods. Ready to pay it additionally. | I Beg You to Make Additional Packaging for the Goods. I'm ready to pay it extra. |
| I made you a purchase, tell me, have you already sent an order? | I Made A Purchase from You, Tell Me, Have You Alady Sent The Order? |
| Tell me, what will be the complete shipping cost with insurance? | Tell Me, What Will Be The Full Cost of Delivery WITH INSURANCE? |
| Could you call the date when the product was sent? | Could You Name the Date When The Goods Were Shipped? |
| Please send me a track number to track the order. | Please Send Me Trac Number to Track The Order. |
| Unfortunately, I still did not receive the parcel sent me. | Unfortunately, I Still Have Not Received The Parcel Sent to Me. |
|
I'm going to apply for the search for the parcel. You can provide a copy of the shipping check and the Custom Declaration of CP22 / 23.
|
I'm Going to Apply for a parcel. You can Provide A Copy of the Receipt and the Customs Declaration CP22/23. |
| Can I specify in the customs declaration that the goods cost ... $ | CAN I SPECIFY IN THE CUSTOMS DECLARATION THAT THE GOODS ARE ... $ |
| Is it possible to send the goods as used without stickers, price tags and shortcuts? | Can I Send The Goods AS Used Wort Stickers Price Tags and Labels? |
| Is it possible to insure the parcel in the amount of ... $? | Is IT Possible to Insure The Parcel for $ ...? |
| I still did not receive the goods. Can you apply for his search and clarify the situation? | I Still Have Not Received the Goods. Can You Apply for It and Clarify the Situation? |
| This will avoid payment of customs duties. | This Will Avoid Payment of Customs Duties. |
Order cancellation
| Phrase in russian | English translation |
| If you want, we can refuse our deal. | If You Like, WE CAN CANCEL OUR DEAL. |
| I made a purchase with your mistake. Please confirm the cancellation of the order. | I MADE A PURCHASE FROM YOU by Mistake. Please Confirm The Cancellation of the ORDER. |
The goods did not come / does not correspond to the description. Dispute
| Phrase in russian | English translation |
| You promised to return money for the order completely / partially, but this has not yet happened. Can I find out why? When will the return be made? | You Promised to Return The Money for The Order Completely / Partially, But This Has Not Happened Yet. CAN I FIND OUT WHY? When Will The Refund Be Made? |
| Forced to write you a bad review, because I did not receive the goods or does not match the description. | I Have to Write You a A Bad Review, Because The Product i Did Not Receive / Does Not Corresponds to the Description. |
| Do you guarantee that I will get compensation in the form of a partial or full cost of goods if it does not match the description? | Do You Guarantee That I Will Receive Compensation In The Form of Partial or Full Cost of the Goods, If It Does Not CorreSpond to the Description? |
| Please return money for the order as soon as possible. | Please Return The Money for the Order AS Soon As Possible. |
| The resulting goods do not correspond to the description / broken, but sending to your country is very expensive. Can I count on partial compensation? | The Received Goods Do Not Correspondspond To The Description / Broken, But Sending To Your Country Is Very Expensive. Can I Count on Partial Compensation? |
| Purchased goods require repair. The service center called the amount in ... Can I count on compensation for this amount? | The Bought Goods Need Repair. The Service Center Called The Amount in ... Can I Expect Compensation for this Amount? |
| You sent at all the goods that I ordered. | You Did Not Send The Goods That I Ordered. |
| Unfortunately, I have to exacerbate the dispute. | Unfortunately, I am Forced to ExacerBate The Dispute. |
| Tell me, do you accept the return of goods from Russia (Ukraine)? | Tell Me, Do You ACCEPT RETURN OF GOODS FROM RUSSIA (UKRAINE)? |
Reviews
| Phrase in russian | English translation |
| Positive / negative feedback | POSITIVE / NEGATIVE FEEDBACK |
| If the goods turn out to be not as in the description, then I will be forced to write you a bad feedback. | IF The Product Is Not The Same As In The Description, Then I Will Be Forced to Write You a a Bad Review. |
| I wrote you a good feedback. Leave me please review in response. | I Wrote You a good tip. Leave Me Please Feedback in Return. |
Standard phrases for good reviews
| Phrase in russian | English translation |
| Goods exactly as in the description | Product Exactly As in Description |
| I like the price | I Like The Price |
| Sociable seller | Sociable Seller. |
| I advise you to buy | I Advise To Buy |
| Really liked working with the seller | I LIKED WORKING WITH THE SELLER VERY MUCH |
| I will definitely order more | I Will Definitely Order More |
| Seller perfectly performs his work | The Seller Perfectly Performs Its Work |
| The product is fully described, the information is reliable | The Product IS Described In Its Entirety, The Information Is Reliable |
| The goods are delivered in a short time | Item Shipped in A Short Time |
| Beautiful store | Lovely Shop. |
Standard phrases for bad reviews
| Phrase in russian | English translation |
| The resulting goods do not comply with the description | The Received Goods Do Not Correspondspond To the Description |
| The goods are still on the way / not received | THE GOODS ARE STILL IN TRANSIT / NOT RECEIVED |
| The seller detained the shipment of goods | The Seller Delayed The Shipment Of Goods |
| The seller ignores all my messages. | SELLER IGNORES ALL MY Messages |
| The seller is not sociable | The Seller Is Not Communicative |
| The goods came broken / broken / in terrible condition | The Goods Came Broken / Broken / In A Terrible State |
| The seller promised that the goods would be original, but sent fake | The Seller Promised That The Goods Will Be Original, But Sent A Fake |
| Bad packaging goods | Bad Packaging Of Goods |
| The dimensions indicated in the description do not correspond to reality. | THE DIMENSIONS INDICATED IN THE Description Do Not Correspondspond To Reality |
| The seller sells fakes | The Seller Sells Fakes |
| The seller communicates rough | THE SELLER COMMUNICATES ROUGHLY |
| Non-rude rudeness | Bald-Faced Rudness |
| The seller insulted me | The Seller Insulted Me |
| The seller deceived me | The Seller Deceived ME |
| I do not advise you to buy this seller | I Do Not Recommend Buying From This Seller |
| The seller has no goods in stock, but still sells it | Seller Does Not Have Any Goods in Stock, But Sells IT Anyway |
| The seller never sent the parcel | The Seller Never Sent The Parcel |
| The seller returned the full amount / part of the amount for the order | The Seller Returned The Full Amount / Part of The Amount for the ORDER |
| The goods are obtained, but in bad condition | Item Received, But In Poor Condition |
| The seller refused to return money for the goods | The Seller Refused To Return Money for the Goods |
| In the declaration, another amount is written, not the one who agreed about | The Declaration Contains A Different Amount, Not The One Agreed ON |
| The order was made with paid delivery, but the seller took advantage of the free way | The Order Was Made With PAID Delivery, But The Seller Used The Free Method |
| I had to spend extra money | I HAD TO SPEND EXTRA MONEY |
Request for discount
| Phrase in russian | English translation |
| I really liked your product and I would like to buy it, but the price is high for me. Could you slightly reduce the price for me? | I Really Liked Your Product and I Would Like To Buy It, But The Price Is High For Me. Could You Lower The Price For Me a Little Bit? |
| If I make an order for a big amount in your store, can I get a discount? | If I Order For A Large Amount in Your Store, CAN I Get a Discount? |
| If I make an order for ... pieces of this product, can I count on a discount? | If I Make An Order For ... Pieces of this Product, Can I Count on a Discount? |
These are the main phrases that can be used when communicating with the seller on Aliexpress. You can take any and copy. Either come up with something and translate with Google translator.
Comments
1 comment
Bakshaeva Irina. 29.05.2020 19:14
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