Why Aliexpress does not accept a new password?

User's Manual

In this article we will find out why it is impossible to enter Aliexpress with the right password.

Some users Aliexpress fight such a situation that after changing the password, they cannot get into their account. It seems that the password is supposed correctly, but the system does not miss anyway. What is the reason? Let's figure it out.

If you did not have time to get comfortable on Aliexpress and do not know how to make purchases, we recommend learn an article "How to make the first purchase on Aliexpress?".

Why can't I enter Aliexpress with the right password?

Why does Aliexpress accept the right password?

Why does Aliexpress accept the right password?

The reasons for such a phenomenon may be several:

  • You have old data. Usually users save data in browsers and enter the site by pressing the corresponding button, but since the password is new, then it turns it out. In this situation, write a password manually and press the input key. You will immediately be prompted to update the password. Confirm the preservation of new data and in the future problems with authorization will not be.
  • Incorrect keyboard layout. All passwords on Aliexpress are written in English. If you forgot to switch from Russian to English, then the password does not accept the system.
  • You did not solve the captcha. At the first entrance to Aliexpress typically, a special line appears above the input button. You need to click on it and bring the switch to the end of the string so that it becomes green. After that, the system will miss you without any problems.
  • Update, system failure. If on Aliexpress technical work is carried out regarding the functionality update or the system does not cope with too much influx of buyers, then there may be a problem with the entrance. Try to wait a bit and go again. Perhaps everything will work out.
  • Problem in the browser. Perhaps the problem lies in the browser. Try to clean the story, cookies and cache files. Most likely, it will help. You can do it in the settings. Click the "Clear Story" button, put the appropriate ticks opposite all items and confirm the cleaning.

If you do not help any of the ways, but you are exactly sure that the input is carried out correctly, contact online chat Support services Aliexpress.

Video: What to do if Aliexpress does not open? Blocked or unavailable



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