I can not discover an aliexpress: reasons what to do?

In this article we will find out why Aliexpress The dispute does not open.

Sometimes it happens that dispute on the Aliexpress does not open. Or when opening the page, the dispute pops up an error. Such a situation may occur even if all items are completed correctly. Let's find out why all the same disputes on Aliexpress does not open.

If you open a dispute on Aliexpress for the first time, you should learn an article "How to open a dispute on Aliexpress?«where the process of opening and maintaining disputes is described. In addition, if you are new, then you should read the article "How to buy for Aliexpress?". It describes in detail about the process of making orders and search for goods on the site.

General reasons why the dispute on Ali Spress does not open

So, the page starts the dispute on Aliexpress looks like this:

Spore opening page

Here in the appropriate fields you need to enter information regarding the goods and the reason for the opening of the dispute. It happens that you have already filled everything and pressed the shipment key, but suddenly an unknown error jumped out. The reasons for this behavior of the site may be several:

• When filling out the shape you made a mistake. In this case, come back and try everything again, but only carefully check that everything is done correctly.
• In system Aliexpress there was an overload. This situation is observed mainly when large sales are held. Too many visitors comes to the site and overload is created, as the system does not cope with such a swimming officers. Wait a little and try to open the dispute again.
• Your browser does not support the functionality of the site. Here the output one is to change or update the browser used.

Why does not push the "Open Spore" button for Aliexpress?

Why doesn't the "Open Spore" button do not recruit the aliexpress?

You can still encounter the fact that after completing data entry to open a dispute on Aliexpress, key "Open dispute" Not pressed. Such a situation arises for the following reasons:

• The text uses not only English, but also Russian characters. Do not forget that comments to the dispute must be written only in English. If you do not know the language yourself, then use any online translator, such as Google-translator.
• When copying the finished text from the translator, there may also be errors too. Try typing it yourself.
• If the dispute does not open anyway, then place the point in its end in the comment. Sometimes even such a trifle cause can cause malfunctions.
• Some situations require mandatory evidence. If this is not done when you have a reason for providing a photo or video, an error may appear "Site is busy".
• A certain limits exist on the size of the downloaded files. For example, photos can not be more than 2 MB, and video is no more than 500 MB.
• With too slow Internet speed or server overloading, problems may arise with the opening of the dispute.
• If the dispute opens with the return of not a full cost, then when specifying the amount you should stand the point. For example, 1.2, not 1.2.
• Check if all fields have the necessary marks.
• If you can't start a dispute in a mobile application, then try starting it from a computer.
• Sometimes scripts on the site simplify not completely, so they cannot check whether all the fields are filled. In this case, try to do everything again.
• During sales and holidays Aliexpress it turns out too loaded, and therefore it is necessary to wait a bit and repeat the operation after a while.
• Not every browser supports the whole functionality. Aliexpressand therefore use popular, for example, Opera., Firefox., Google Chrome..
• If you use advertising blockers, for example, AdblockSome site features can be blocked. Disconnect the program and update the page.
• The description for the dispute has a limit on the number of text. Check if you have everything described in detail and the text limit is exceeded.
• Another reason can be the fact that the parcel was sent less than 10 days ago. In this case, look out the desired time and try to do it again.

Video: Secret! How to open a dispute on Aliexpress?