How to return money to Aliexpress after dispute: the return stage. How quickly return money to Aliexpress after the dispute?

Won the dispute on AliexpressBut do not know exactly what funds are reimbursed? Our article will help you deal with this issue.

Each purchase on the site Aliexpressperformed using the program Escrow., that is, protected. Thus, if the buyer comes a poor-quality thing or does not come at all, he can open the dispute and return his money.

According to the rules of the site, the seller money will be transferred to his account only after confirming the receipt of the order. Therefore, just so asking the seller to return the money you can not, because he has not yet received anything. In this case, you must definitely open the dispute.

How to return money to Aliexpress after dispute: return stage

Return of funds through a dispute on Aliexpressproduced in several stages:

• Directly opening a dispute. If you do not know how to start and lead it, we recommend getting acquainted with the article - "How to open and behave on Aliexpress?".
• Waiting for seller's response.

There are three options for the development of events:

1. Your offer will be accepted, the dispute will close, and the money will return to the buyer
2. The seller ignores you. After a certain time, it automatically closes and returns
3. The seller puts forward its conditions for solving the situation

• Exacerbation of the dispute. If during a certain time you do not come to a general solution, the dispute will be exacerbated or you can do it yourself when you realize that the seller does not come to contact. Now you can no longer do anything. You can only wait until everything is resolved.
• When solving in your favor, you will get your money back.

How quickly return money to Aliexpress after the dispute?

On the Aliexpressthere is a special table where the refund periods are indicated. She is presented here. Money will be returned within 10 days after the dispute is completed. As a rule, the process is completed faster.

Where to return money from Aliexpress after dispute?

Funds will be returned to the same account with which payment was made. That is, if the payment was carried out through a bank card, then the money will be returned to it. But still, there are certain features:

• If you paid an order from a mobile phone through QIWIThe funds will return to this wallet, even if you did not create it. When paying the order, this is usually done automatically.

To gain access to the account:

• Log in QIWI and click "Log in"

Main page.

• On the new page opposite the password field, select "Remind"

password reminder

• Enter the phone number and set a mark that you are not a robot

Password recovery form

• Choose "Proceed"
• Now the password will come to you by SMS
• Now you can log in
• If you paid the order with Yandex.Money in cash, then such payments are also returned to the wallet.
• When paying for orders in cash in the communication salons, the return is carried out on your phone number specified in the profile Aliexpress.

Is it possible to track the payment process of payment?

Yes, you can. For this:

• Log on to your page on Aliexpress
• Follow B. "My orders"

My orders

• Watch your purchase and select "More"

More details

• On the new page, go to the tab "Payments"

Tab "Payments"

• Lost below "Return information"

Information about compensation

• Here and displays the status of payments

Money with aliexpress did not come

If you do not have the graphics, then the listing was not. If he is present and has passed more than 10 days, and the money was never credited, then to start writing in support Aliexpress and ask them a question about the return. Or you can write support Alipay.Since all transactions are conducted through them. If the money was sent to you, then you need to contact a bank or payment system through which you paid for the purchase.

Disputes to Aliexpress - Return of Money: Reviews

Maria: Opened a dispute over the phone for Aliexpress. He came with damage. The seller did not want to return money, but the administration quickly solved the problem. Why thank you very much!

Natalia: The dispute was discovered because the goods did not come. The seller asked to wait yet. We agreed and closed the dispute, but nothing has come. Opened the dispute again, the seller began to persuade close, but this time we exacerbated him, and the administration was understood. It is very pleased that everything is in order and money returned to us.

Dmitriy: The seller is very good caught. Not only didn't the phone come to me, so he also did not want to return money. He offered to return the part, and smaller, as if he was just a telephone with a defect sent. Very insulting. He wrote a complaint to the administration, the seller returned the money. Thanks a lot!

Video: Spore! Return money on Aliexpress!