How to return money from Aliexpress when canceling an order? How much wait for the return of money from Aliexpress?

Buyer protection

In this article we will talk how to return funds to AliexpressIf you canceled the order.

Aliexpress It is a website where you can buy both a high-quality and inexpensive thing, and get a useless nonsense instead of your order. The main rule of the store is the list of funds to the seller only after confirming the buyer of receiving the goods or after the protection period. In this article we will analyze the situation when you canceled the order and want to return money for it.

How to return money with Aliexpress When canceling an order?

Return with aliexpress

Return with aliexpress

According to the rules Aliexpress, money for orders is returned in several cases:

  • If the buyer managed to cancel the order before sending it
  • If the buyer and the seller have agreed in personal correspondence that the shipped goods will be expelled back
  • If the purchase did not reach the deadline
  • If the package is badly damaged
  • The goods have too bad quality and it is impossible to use

Return stage for money on Aliexpress

  • When the order is paid and the system will confirm the enrollment of funds, a key will appear near it "Cancel the order". This is a signal to the seller, that it is time to prepare the goods to be shipped, as well as for you, as it starts to tick the timer, showing how much time to cancel the order.
  • If key "Cancellation of the order" Active , then You can press it on it. Here you have to choose the reason from the proposed list.
  • Now you need to wait until the seller confirms your decision.
  • After that, the money will return to you back.

How to check the return of money on Aliexpress?

To find out if you enroll you:

  • Open the main page Aliexpress
  • Follow B. "My orders"
My orders

My orders

  • Find the goods you are interested in and click on the key "More"
Read more about order

Read more about order

  • A page with detailed data on order will open.
  • Click the tab "Payment"
Payment tab

Payment tab

  • Here you will display information at which stage your payment is
Return data

Return data

How long is the return of money with Aliexpress?

After confirming the seller, the cancellation of the order (about 2 days) will begin the process to return funds to your account. It lasts about 3-7 weekdays. As a rule, money is credited there, where did you come from.

In some cases Aliexpress Lists money on account Alipay.From where you can then pay for purchases. So if on the score from which you paid the purchase of money for a long time, then check Alipay.maybe they are there.

Video: How to cancel order and return money on Aliexpress?



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