How in the mobile application Aliexpress to extend the order protection? How to extend the buyer's defense to Aliexpress from the phone?

Buyer protection

In this article, we will discuss how to request the extension of the buyer's protection in a mobile application Aliexpress.

So, here you decide to make your first order for AliexpressBut time goes, but there are no purchases. What to do?

If a very little time left until the end of the buyer's defense period, and you decided to wait yet, then you need to extend the protection time. It is necessary so that you do not lose your money.

Although, even if the period you extended did not have time, then you have in stock 15 days to open a dispute. How to do it right read here.

But, as a rule, sellers who take care of their image, they themselves prolong time. But do not rely entirely on the seller, since they can not always follow the timer, if there are a lot of buyers.

How to extend the buyer's defense in the Aliexpress application from the phone?

As for the mobile application Aliexpress, as such an extension button you will not find. All you can - write to the seller and ask to extend the defense. For this:

  • Open «My orders«, pressing three strips at the top left.
My orders

My orders

  • Click on the order you are interested in.
  • Choose "Order on the order"
Messages about order

Messages about order

  • On the new page, describe your request about sending it
Writing a message asking for progress

Writing a message asking for progress

  • Now expect a response from the seller

To extend the protection in another way, through the computer, we recommend reading you the article - "How to extend the protection time for an aliexpress?".



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