How to cancel an order for Aliexpress: before and after payment of the order, after sending the goods? Will the money be returned when canceling an aliexpress?

In this article we will examine in what cases and how to cancel the order on Aliexpress.

Sometimes after pressing the purchase key on Aliexpress, a person understands that he doesn't need the goods. Maybe he found a cheaper thing or it is simply no longer required, or the seller is a deceiver and has become known only after payment.

When you can cancel an order for Aliexpress: Causes and Conditions Cancellation

Sometimes the purchase may appear in the section "My orders" on the Aliexpress twice. It turns out that one you plan to pay, and the second to cancel.

Sometimes after payment, the thing becomes unnecessary. Of course, this does not often happen, but still happens.

Sometimes, when purchasing an inexpensive goods, sellers are asked to pay for delivery, although under the order conditions it is free. In this case, it also has to cancel the order.

During the registration of the purchase, the delivery data was filled with incorrectly or incorrectly indicated characteristic.

How to cancel an order for Aliexpress before payment?

If order is Aliexpress Not paid, it is not executed. Money can be made within 20 days. In the absence of payment during this time, the order is completed.

During this time, the seller can write to you and ask why there is no payment, and can it help you. Sometimes a good discount is also proposed. Though for non-payment and there is no punishment, it is not recommended to abuse it.

How to cancel an order for Aliexpress after payment, but before sending goods?

If your payment is still checked by the system AliexpressThe cancellation is as follows:

• IN "My orders" Laying the right order

My orders

• Select a key "Cancel the order"

Cancellation of the Aliexpress

• Determine the reason
• Choose "Sending"

If the order status has changed and now he "Waiting for sending", then it will be a little different.

• Also select "Cancel the order" On the product page
• Press "Request Cancellation of the Order"

Request cancellation order

• Be sure to select the cause from the list

Choosing the reason for the cancellation of the order

• Next, select "Sending"

Further events are developing as follows:

The seller approves your refusal, and it enters the processing, which indicates that the money will soon return to your account.

Either you will be attempted to persuade, not to give up the purchase. By the way, some sellers can snatch and say that the goods have already been sent, although they have not yet managed to add data on tracking into the system.

Is it possible to cancel an order for Aliexpress after sending goods?

Dispute on aliexpress

If you encountered on Aliexpress with the second option, then return the money too, but already through "Dispute".

How to open it and read it in the article - "How to arrange and lead a dispute to Aliexpress?".

What if the seller does not confirm the cancellation of an aliexpress order?

No matter what is your reason for cancellation on AliexpressThe seller must go to the meeting. And since no one wants to lose orders, which is quite logical, then you have to go for a small trick. The seller can immediately send an order or say that he sent.

If you are sure that you communicate honestly, then ask to send to confirm the shipping documents and the tracking number. If such data is not provided to you, then take a picture of the correspondence and submit a complaint on the site administration seller.

How long will the cancellation of the order for Ali Spress?

Certain deadlines in the system are not established. If you made a payment and request the cancellation of the order, then usually within one to two days the sellers decide this question. If the question is solved when contacting aliexpress support service, The term, of course, increases.

How to cancel an order for Aliexpress from the phone?

Active option cancellation on Aliexpress It will only be when the order is issued through the basket.

• Open Cart

Mobile application Aliexpress - basket

• Put a check mark opposite the desired goods
• Right up to select the garbage bucket icon

Removing order from basket

• Confirm the deletion

Confirmation of removal

Automatic Cancellation of the order for Aliexpress

Automatically order can be canceled on Aliexpress Only in two situations:

• If the buyer did not pay the goods within 20 days
• The seller did not send the parcel on the specified time - 5-7 days

When the specified time limits, the automatic cancellation procedure will start.

Will the money be returned when canceling an aliexpress?

Of course, the refund is produced. Terms depend on the payment method used, but on average they make up 5-10 days.

To check the return status on Aliexpress:

• Follow B. "My orders"

My orders

• Choose the button next to the desired purchase "More"

Read more about order

• On the detailed description page, go to the tab. "Payment"

Information about compensation

• Run down slightly lower, and you will see information about the return of funds.

Video: how cancel order on the Aliexpress?