How and where to complain about the seller on Aliexpress in Russian? How to file a complaint or appeal and punish the Chinese seller for deception to Aliexpress?

If you have a claim to the seller on Aliexpress, but the dispute did not solve anything, then you can file a complaint to the site administration.

Aliexpress It is China's largest shopping area, where many sellers offer their products. Each quality of things and service level differs. And to the great regret, the fraudsters here also come across. They can sell you a defective thing, a fake or will not send anything at all.

There is a buyer's protection on the site, so in most cases all problems helps to solve the dispute. How to open it and read here.

Unpleasant and the fact that there are small deceivers that resort to different frauds and offer goods at a very low price in contrast to others. What to do if you found such a seller or the dispute could not solve your problem? Submit a complaint administration Aliexpress.

Why can you complain about Aliexpress?

How to file a complaint to Aliexpress?

If we talk about the dispute, you can only open it within the time of protection of the order or 15 days after the transaction is closed. If all the deadlines came out and you want to complain, then you should know the reasons that allow it to do:

• Counterfeit products
• Cheating search engine
• Fake things
• Did not reach the parcel
• The seller provides false data on the product.
• The seller offers to conduct calculations outside the trading platform

If you have another reason, but it is not submitted to the list of offered by the site, select the appropriate one. In any case, the administration will take it to consideration.

Is it possible to complain about Aliexpress in Russian?

In general, the entire site was made initially in Chinese, but since not every user will cope with this language, the generally accepted English was chosen. Accordingly, the support of the site is English, so the problem of problems will have to describe exactly not in Russian. Undoubtedly, not everyone knows English, so any online translator will completely come true for such purposes.

Where to complain about Aliexpress if the dispute is closed?

When your dispute is already closed or you have inadvertently confirmed the receipt of the parcel, you can contact administration Aliexpress With a complaint about the seller. Give the sex how to do it right.

How to file a complaint to Aliexpress on the seller of the Chinese and punish for deception?

• Open the main page Aliexpress
• Right up click on "Help"

AleExpress Center for Assistance

• Findly click on "Summary"
• A window will open, where you need to select one of the proposed options. We choose SUBMIT A COMPLAINT

Submint A Complaint.

• At the first stage, you must specify a link to the product page.

Link to the goods AlExpress

• We will consider an example when the goods are not in its category.

Goods are not in that category

• Further describe in detail what exactly you complain about
• Since there is no such problem, you can choose "Cheating search engine"

Choosing the cause of the complaint

• Choose "REPORT"
• In a new window, you can specify a more specific reason for complaints

Choosing a more accurate reason for complaints

• Choose the first category
• Slightly lower in the field "Description" Describe your problem in detail
• If necessary, add files with proof

Adding files with evidence

• When everything is ready, select "Submint"

Where and how to complain if Aliexpress does not return money?

If with Aliexpress Money is not returned, then you should not panic immediately. First, check the extract on your card, perhaps the enrollment was already, and you did not notice. This also happens.

If all the deadlines came out, then first contact Support Aliexpress. If they tell you that money is listed, then in this case you are the road to the bank that has released a map or in support of the payment system used by payment.

Is it possible to sue aliexpress?

In general, of course, the opportunity to apply to the court is always, but only worth contacting it? Imagine how much it will cost you, because problems will be solved, most likely not in your territory. Moreover, such processes last a very long time.

Video: How to file a complaint on the seller of the site aliexpress?