What is the "Local Return" to Aliexpress? How does the "Local Return" work on Aliexpress and how to use it?
From this article you will learn what is a "local refund" on Aliexpress And how to use it.
Contents.
Users often Aliexpressthey are afraid to buy on this site, as not sufficiently confident in its reliability. Yes, of course, who wants to give money and lose them, if suddenly the cherry Chinese will deceive him? That's right, no one wants. What to do if the wrong size came? Is it possible to change the purchase and get the money back? To date, you can not worry about it, because Aliexpress it has one of the most developed customer protection systems, which exactly repeats the standard one.
In a truly playground has many features. For example, do you know what "Local Return" is Aliexpress. Today it is a very popular service to which most buyers pay attention when choosing a product. Let's discuss it in more detail.
If Aliexpress for you, a completely new site and you still do not know how to use them, then we recommend to learn the article on the link here. From it you will learn how to register and issue your first order on the site.
What is the "Local Return" to Aliexpress?
Local refund
So what is a service "Local Return" on the Aliexpress. Its meaning is that after receiving the goods from China, it can be returned to the store for 15 days. Not every seller offers a similar opportunity, but only those that have warehouses in your country.
So, if you came to buy, but you changed her mind to use or just did not like something, then it can be sent back even regardless of the reasons. To do this, you just need to open a dispute and request a refund with sending goods to the seller.
Such a service also works for sellers from Tmall. It is called "Local delivery and return warranty". It is also possible to send the goods that did not like it back to the warehouse, but only 7 days is given to it.
How to find a seller on Aliexpress with a "local refund"?
Recently, this service has not been specially popular, but today many sellers with Aliexpressalready have their own warehouses in Russia. Typically, large stores that have been working for a long time and distinguished high reliability are allowed. From such a decision, all - sellers are easier to deliver, and buyers return goods. Yes, and the service is fast.
Find vendors who have a local return service is quite easy. On a detailed product description page under the shopping buttons, there is a line "Seller's Guarantees". If the seller makes it possible to return the goods, you will see such an inscription:
Local refund
If there is this item, you can return the purchase within 15 days after it is received.
What is the difference between the "local return" to Aliexpress from the usual?
According to the rules of a simple return, send the purchase to the seller on Aliexpressit is possible, but only if it is defective, with defects or it has not come what was ordered. In other words, if the store at least somehow makes it wrong with sending goods, it can be returned. If the defect is small, you can request the return of the amount of the amount. In other words, there are weight options.
If the parcel came to you from China, you may not even hope that you can request a refund or change the thing if it is just no longer needed. Such an opportunity is simply absent, and if it were, it would have been extremely disadvantageous. Therefore, it is not a fact that during the dispute the administration will fall on your side. If you cannot prove that the thing has poor quality, it is unlikely that you will be allowed to return the purchase and the money will be transferred to the seller.
Internal or local return differs from sending parcel to China. It can be carried out no matter what he thinks Aliexpress on this occasion. In such situations, the administration even tries not to interfere. You always agree with the seller without aggravating the dispute. Yes, and it is impossible to call it. In fact, it opens only to return the purchase to the seller, and he is money for you.
Finance system by Aliexpress it is difficult, and therefore it will not work directly to the seller.
Local refund
Thus, "Local Return" on the Aliexpress - This is a very convenient service that allows you to send a shop back to the store, even if she just didn't suit you for some reasons. Moreover, sending the parcel to China is very expensive and it will go long, and here everything is much cheaper and faster. If you live in that city, where the seller has a warehouse, then you can at all come and bring the thing. Usually, such warehouses are located in Moscow, so it is much easier to make its inhabitants.
Why "Local Return" on the Aliexpress so popular? Typically, the site does not return money for sending goods, that is, it is fully due to the buyer. So, if you get a defective phone, except the disorder you will additionally have to spend on it and spend money that no one will return to you. Undoubtedly, for the goods itself, the money will return, but you will still be in a minus, as you have to pay for delivery.
On the local return can still be saved. Although this is not the main plus it. It is much more interesting that buying can be returned even just because it is no longer needed. That is, you received the parcel, decided that you do not want to use what inside and that you can return. This situation is very convenient with shoes and clothing, as it is difficult to choose the right size on the site. Often, newcomers are mistakes, and with "Local Return" They are easily corrected.
How to take advantage of the local Return to Aliexpress?
To take advantage of the service "Local Return" on the AliexpressYou need to start opening the dispute on the site.
- Go to the section "My orders" and after the purchase click "Open dispute"
Open dispute
- You will enter the page where all the details of your order will be indicated.
- View them and click again on the button with the same name.
- Now the page will open on which you should decide on the return type, that is, you want to return only money or both.
- Since we decided to send the goods to the seller, then choose "Return of goods and money"
- Further you will be displayed for filling, where in the menu "Causes of Return" need to choose "Internal Return"
Open the spore
- Now it remains only to write a return amount, fill in the description, add evidence if the purchase is low-quality and press the button "Local Request Request"
Sending an application
The seller will have to answer your request for three days. Be sure you definitely answer. Usually sellers are not very talkative and immediately give the address of the warehouse where to send the parcel.
Now it comes the most difficult stage - you must pack the parcel correctly. Remember that the goods must maintain your appearance, so if you have already used them well, then you should not even try to send it back. You must have all the tags and packaging. Therefore, the return of the goods is not as simple as it seems. Sellers can always find many ways to deny the reception of the goods received, because you don't want to lose money, but mostly everything goes without problems and even if there is no branded packaging, then the thing will still take back.
When everything is ready and the goods you spare, then go to the mail with it. We will have to make a packaging again, but only already postage. How this is all right. You will definitely say postal employees. Be sure to ask you to send the track number to send it to the seller. While the code is not provided, sending goods is not counted.
Now you need to wait until the parcel comes to the seller. After that, he will have one week for verification. When he does this, he will tell if he is ready to accept your package or send it back due to the fact that the appearance is spoiled and they can not sell it to anyone. Mostly all returns are approved, because sellers are not too picky when inspection. Although in rare cases you can get a failure. It all depends on the fact that it is more important to the seller - your trust or all the same profits.
When the seller receives a refund, for some time you get your money back. Terms depending on the payment method used are different, but they all do not exceed two weeks.
Comments