What if Aliexpress does not return the money where to write? Aliexpress - Return Completed, but no money: what to do? Can not return money to Aliexpress?

Buyer protection

In this article we will find out what to do if Aliexpress Does not return money.

Sometimes when buying on Aliexpress it turns out unsuccessful, you have to make a refund. Let's find out how to get a return of funds for the purchase, as well as what to do if the money is not returned to the account.

If you are still badly familiar with Aliexpress and do not know about all the features of shopping, we recommend learning the article "How to make the first purchase on Aliexpress?".

How to get the return of money from Aliexpress?

Return of money for Aliexpress

Return of money for Aliexpress

There are several cases when with Aliexpress you can return the money:

  • Cancellation if it is not sent. In this case, the seller must confirm the cancellation of the order.
  • The seller did not send an order on time. Order automatically for lies if the seller does not have time to confirm sending the goods.
  • On the dispute made a decision in your favor. If you have made a refund through the dispute, then when solving the situation in your favor, the money will go to your account.
  • Claim is closed in your favor. If you failed to independently settle the question with the seller, as a result of which the dispute was exacerbated, then when making mediators, the money will be returned to your favor.
  • Freezing order. If the purchase is frozen because of the suspicious seller's actions, then somewhere after 7 days it will resume or closes. In the latter case, the money will return to you.

Where do money come when returning to Aliexpress?

Money always come at that expense from which the purchase was carried out. If you are not sure where the money goes, then check this information. For this:

  • Open "My orders"
My orders for Aliexpress

My orders for Aliexpress

  • Opposite the right order click "More"
Read more about the order for Aliexpress

Read more about the order for Aliexpress

  • Further go to the tab "Payment"
Tab Payment for Aliexpress

Tab "Platz" on Aliexpress

It contains all the information regarding the payment of payment, as well as the invoice where it will be produced.

You can not be afraid that your funds will not return. The system is guaranteed to return the money to you if you won the dispute and it is closed.

How long will the money come back with Aliexpress?

Below is a small plate, which indicates data on the return of funds. As you can notice, the return time is 7-15 days after the closure of the dispute.

Dates of the return of funds with Aliexpress

Dates of the return of funds with Aliexpress

Is it worth worrying about what money will not return? According to the site rules, money is certainly returned. The only thing you want from you is to show patience and correct the dispute on the site.

What if the money with Aliexpress does not come after the closure of the dispute?

If all possible refund timing has already been released, and there is still no money, then see the operations according to your account, perhaps the return is made in the same day as the purchase.

It also happens that the refund is not displayed in the list of operations. In this case, specify the support service, whether the desired amount is returned to your account. If nothing came, then it remains to contact aliexpress support service.

What if the map has changed?

Bank card

Bank card

If your card is lost or she ended the validity period and had to make a new one, then you should not be afraid for the receipt of funds. All calculations are conducted through a bank account, not the card number.

Therefore, when the funds return to the old card will be held, the bank will take the transfer to which it is tied. Therefore, the refund will be held on a new card.

Can not return money to Aliexpress?

If you won the dispute and run the return procedure, then you will retur with the money. But if the dispute is not closed in your favor, then you will not get anything.

What if Aliexpress does not return the money where to write?

If 15 days have passed, we first recommend that you wait for this period and only then begin to worry. After completing this period, contact the site support service and to the system, from which payment was made so that they helped you solve the problem.

Video: Return money from Aliexpress? Answers to the most popular questions!



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Comments

comments 2.

  1. Abduvali. 06.01.2021 14:05

    I looked at tracking the order LC343698145CN, the order was received at the address: Russia, 141137, city Moscow, village of Sverdlovsky, December 23, B12: 40
    My address Russia, 620061, Sverdlovsk region, city of Ekaterinburg, SNT Olympus House 12.
    I did not receive an order and no one wants to understand.

    To answer
  2. Alexei 21.03.2021 16:56

    Money passed the month never returned. The bank did not come.
    Order No.: 8126645462402937
    Order time: 04:52 Feb. 25 2021.

    To answer

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