The Aliexpress administration made a decision - to return the goods and money. What to do?

In this article we will talk to do if the administration Aliexpress The dispute decided to return the goods and money.

Recently, often administration Aliexpress according to disputes with partial return, it makes a decision on the full return of funds and goods to the seller. Let's look at this situation, is it beneficial and in general, what to do about it?

If on Aliexpress you for the first time, we recommend reading you an article "How to make the first order on Aliexpress?».

Why is it unprofitable to return the goods with Aliexpress Seller?

Is it profitable to return the goods to Aliexpress?

For the greater weight, sending goods back to China is even more expensive than the goods itself. The most difficult thing is like appliances and batteries.

Even if the cost of sending is less than the price of the goods, then you will have to work hard to send the parcel. First of all, this is given a certain period, and you should remove proof on video, and still wait until the seller gets product. That is, you will return my money soon.

The seller can specifically delay the receipt of the parcel or say that the goods damaged during transportation. Moreover, he may be fraudulent by prove that you are to blame for you and money will go to him.

What will happen if not send the goods?

What will happen when refusing to send goods to the Seller on Aliexpress?

If you decide not to send the parcel to China, the dispute will win the seller and the whole amount will go to him.

To date, there is no data yet, whether it will affect the buyer's rating, but most likely it is. In addition, it may affect the solution of mediators for future disputes.

Is it worth returning the goods to China?

• If your dispute has made a decision on the return of goods and money and even counts the time allotted to be sent, then for a start, visit the mail and specify which amount you will be shipped. Or make independent settlements on the site Russian Post. Do not delay, since the timer will not wait, and you need to meet on time.
• By the way, if your goods are expensive, but it has a little weight, then his sending will cost much less. So it's worth thinking about the truth to send it back, if it is impossible to use it.
• If the cost of sending exceeds the price of the goods, then do not even bother with it and refuse to ship. The seller does not send anything and the money will go to it.
• If the difference turns out to be quite small, then decide whether it is worth sending goods or leave what is.

What difficulties may occur when sending goods to China?

Difficulties when returning the goods to Aliexpress

• Departures are sometimes lost and stuck
• Package may be damaged in the way
• The seller will not deliberately take a long time to pick up the goods from the post office.
• The seller will be deceptive to prove that the parcel was damaged in the way or you sent not that got

In this case, when you return, follow several rules:

• The parcel must be tracked, so it is not worth saving on this
• The whole process of sending is recorded on the video. If the goods are lost or the seller will start the dispute, then you can prove the fact of sending
• Be sure to keep a shipment check
• Track following the parcel
• Keep track of the timer and messages in the dispute
• Carefully pack the parcel and remove this process on the video so that the seller does not say that damage occurred due to bad packaging

What for Aliexpress Instead of return, decides to return the goods and money?

Why is Aliexpress makes the decision to return the goods and money?

It is amazing for many that as it were, the dispute is resolved towards the buyer, but at the same time it is necessary to return. Although the administration knows perfectly well that the sending is completely expensive.

Of course, no buyer will not want to spend a big amount and eventually stay in the minus. And this operation will have to spend a lot of time and effort. In addition, the parcel can be lost either the seller himself can deceive and not return the money.

There are thoughts that such a strategy has been developed in order to eradicate fraud from buyers and frequent disputes so that they do not have to give them money. Same Aliexpress in fact, as if agreed to completely return the money, and the further situation is little worried. At the same time, they do not bear responsibility for the fact that the buyer did not send the parcel to China.

What to do to get a partial refund with Aliexpress?

• If you can, then give up the decision of the administration and send the application again for a partial return without sending a purchase. Write to them that sending too expensive.
• If you already have a countdown, contact online support chat support And ask the revision of the decision. Calculate the price of delivery on the site Russian Post And send a screenshot. Additionally attach snapshot order with a dedicated price of the goods. Also compare their schedule and describe that sending you is unprofitable.
• You can try to file a complaint on a solution to an exacerbid dispiter.
• Consult an email to [email protected]. and [email protected]. For a request to contact mediators to revise the solution on the dispute.

Video: How to return the product to the seller on Aliexpress? How to send a parcel to China?