They returned the money to Aliexpress, and the goods came: what to do? How to return the money back to Aliexpress?

User's Manual

Those of us who often buys on AliexpressProbably managed to face such a problem as receiving the parcel after the return of money for her loss. In this article we will tell you what to do in such a situation.

The goods with Aliexpress came after the closure of the dispute: what to do?

Every purchased product on this site has its own delivery time. And when he comes out not to lose his money, it is necessary to open a dispute and point out that the goods did not come. Usually such disputes are won by buyers. And after some time Aliexpress Returns money.

But, the opening of the dispute does not mean that your package stopped moving in your direction. There were cases when the goods from this Chinese site was delivered through 5-6 months. There are no guilt in this seller. Probably "Post office" or other companies engaged in the delivery of goods from this store first sent the parcel not because the address and then, they decided yet to deliver it to the destination.

Also, the delivery of international goods has another obstacle in the form of Customs. Here the parcels can fly from two days to several months. That in the end prolongs the delivery of the goods for this period.

When the delivery time of the parcel with Aliexpress is delayed

Of course, every buyer has the right to return his funds, for the lost, as it seems to him, the parcel. But what to do, if after a winning dispute, the parcel is still on your mail, and in your mailbox appears a cherished notice about it?
Most buyers on Aliexpress Receive the parcel and will not return money to the seller.

But, among buyers of this site, there are a lot of decent people who will definitely return the money for the parcel that came late.

In general, the easiest way, solving the problem of the coming goods after the dispute won, it is to leave it in the mail (not to receive or write an application for refusal to receive).

A month later, employees of this institution will send the parcel. But if we buy on Aliexpress Very often, we can simply not keep track of what the parcel came. Especially if it is not tracked along the track code.

What to do in this case? Of course, returning money. No, you can leave everything as it is. But, why spoil your financial karma. If you certainly believe it.

How to return money for the parcel with Aliexpress?

There are several ways to refund money on Aliexpress. And they all start with the message to the seller. Specify in it that you have returned money for the lack of goods, but he still came.

In order to write such a message you need:

  • Authoritable on the site and go to section " My orders»
My orders for Aliexpress

My orders for Aliexpress

  • Go to the order you are interested in and click on the link "Message to Seller"
Link to the form to send messages

Link to the form to send messages

  • In a special form we write a message and click the "Submit" button
Message to the seller on Aliexpress

Message to the seller on Aliexpress

The message can be written as in English (if you know this language well) and in Russian. Almost all sellers on Aliexpress Use online translators in correspondence. And understand you without problems.

Method 1

Paypal payment system

Paypal payment system

In the response message, the seller may ask you to transfer money to PayPal. This method is good for the seller, since he does not pay for the Commission AliexpressBut not very suitable for buyers from Russia. In our country, this method of payment is not very popular.

So offer the seller to choose WebMoney, QIWI, Yandex money or your own option.

Today, more and more Chinese companies not only have their representative offices in Russia, but also work with Russian payment systems.

Method 2.

Re-buying goods to Aliexpress

Re-buying goods to Aliexpress

The easiest way to return funds to the seller on Aliexpress This is a re-registration of the purchase of goods and its payment.

  • At the same time, the message to the order must be specified that the dispatch is not required.
  • Then you need to confirm the delivery.

This method is not very loved by sellers, since they need to pay the site commission with this order ( 15%) And they can include it in the order price.

Method 3.

Return of funds for Aliexpress through the purchase of a cheap goods

Return of funds for Aliexpress through the purchase of a cheap goods

Another popular way to pay funds to the seller is the minimum cost payment (0.01 $). At the same time, the shipping cost will be equal to the cost of returned funds. Thanks to this method, sellers on Aliexpress Bypass commissions of the site. But, for its implementation, it is necessary that the seller's store was such a cheap product.

Method 4.

Return of products for Aliexpress via Extra Free

Return of products for Aliexpress via Extra Free

The seller can send you a link to payment. Extra Fee.. This is an additional fee for special types of goods. Describe them in this article does not make sense. But, for such a type of product, each seller can fit some thing from its range.

Extra Fee. not taxed by the Commission on AliexpressSo this method of returning funds for the seller of this site is beneficial.

You can offer any of the listed ways to the seller yourself. At the same time, the cost of goods should be returned on the basis of the one for which you bought it. No need to pay the cost of the goods at the moment. Since it can boost or will be sold without a discount.

Happen by Aliexpress And such cases where the seller leaves you brought later than you need, product as a gift. That is, it does not require payment for him. Of course, such generosity of the sellers happens if you have acquired an inexpensive product. For example, here this recorder.

Return or no money returned to Aliexpress After delivering the parcel, you decide of course you. But, you need to respect someone else's work. Sellers and manufacturers from China work for a penny. It is thanks to this that we can buy cheap goods from Podnebyss. And thanks to your honesty, sellers can make discounts on other goods from their range or add small souvenirs to the parcel. Trifle, but nice!

Video. Return or not to return the money to the seller after the dispute for sending a loss?



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