Top 6 proposals of the seller, for which you can not agree. What if the seller asks to close the dispute and wait for Aliexpress to change the cause of the dispute, return the defective goods, change feedback, confirm the receipt of the goods?
In this article we will talk to what offers of sellers on Aliexpress You can not agree.
Aliexpress provides the opportunity to communicate to buyers and sellers to communicate through a personal correspondence. Often the latter are treated with different offers. Let's discuss several situations when you cannot meet consent to the offers of sellers.
If you are still new to this site, we recommend to study you an article "The design of the first purchase on Aliexpress: step-by-step instruction".
What proposals of the seller aliexpress can not agree?
- Please wait, because a new product was sent
The seller asks to wait for the second parcel
There are many situations when not tracked track number, the parcel was not delivered on time, or the thing is defective or not working. Some sellers apologize to the buyer and asked to wait some time, allegedly sent another one package. The credible buyer is waiting for and waiting, hopes that after all the parcel will come, and then it turns out that the transaction is closed and the protection timer has ended. Self for it was the calculation and the second product nobody sent. By the way, you are very lucky if you get at least the first.
In such cases, always open the dispute. The only correct decision is to return money and make an order again.
On the Aliexpress there is no possibility of exchanging and depot goods. You can ask to return the money completely or partially.
- Please return the defective goods for repair.
Defective goods with aliexpress
When buying an expensive thing, for example, a phone without warranty in your country and when you confirm the receipt of the order, sometimes it may be that the device is not proper. Accordingly, you contact the seller. Some are offered to repair the gadget, but you will have to send it to China. If you do it, then, of course, no money, no phone you will see. And especially thoughtful sellers can also further ask for repairs.
In order not to be in such a situation, find out in advance whether there is a warranty service in your country and what is its conditions. If de which is not, then all the repair workers are superimposed on you.
- Please accept the offer of the seller in the dispute
The seller asks to take a dispute
Buyer before the deadline for the protection of the order opened a dispute that the goods did not come or the track is not Tracking.
Sellers, seeing that the user is new, expose a response offer with a zero return amount and suggest waiting for another and accept the offer. Moreover, he promises to return money if the purchase never comes.
The buyer agrees to the exhibited conditions, not even delivered in details and warnings and, accordingly, does not receive a product or money.
Remember that the subject of the dispute is return and Conditions. When making the proposal of the seller, you automatically agree with it, and the correspondence is not taken into account. It serves to discuss details, and not for administration.
Before accepting the offer always control return and amount conditions.
Or, if you decide to go to the meeting and wait until there is time, it is better to just close the dispute so that it can be reopened.
- Please cancel spores
The seller asks to cancel the dispute
The buyer opened a dispute a couple of days before the completion of the protection of the transaction, since he did not receive the purchase, and the seller rejected the claim and claims that the parcel is about to come.
Back to the next order, he promises to provide a discount or put a gift, finds many reasons so that you cancel the dispute.
At the same time, he can also promise to extend the defense if you asked, and say that with the open dispute it will not work.
The seller himself has already noticed that the timer has expired and when closing the dispute, the transaction will be considered closed.
It is recommended to carefully monitor the protection timer carefully before opening the dispute. And remember that the seller can extend the time even with an open dispute.
- Please write good review
Request for writing a good revocation to Aliexpress
The buyer came the goods, but he is dissatisfied with the contents and leaves bad feedback. The seller complains that now it will be punished, they will give a penalty that he has a big family and so on. He proposes to send a gift or another product just like this or almost for nothing, if only you changed your feedback on good. You agree and hope for a bonus, but in the end you do not get anything. Moreover, a good feedback on a bad change is also impossible.
Always write your real opinion and do not be fooled by any sentences to send a gift or get a discount.
- Please confirm receipt of the goods ahead
Please confirm the receipt of the goods to Aliexpress in advance.
After payment of the order, the seller, as it should be, issued track numberand sent a purchase. But after a while he turns to the buyer and asks to confirm that the goods are received, because he urgently needs money for treatment, food, school, and so on.
The buyer sees that it seems that the product causes reliability, the track is monitored, and indeed the seller seems to be adequate, goes to a meeting. As a result, it turns out such a situation that the parcel comes to another person, and you can not even open the dispute, since it has long been closed the order.
Remember that you can never confirm receipt of the parcel in advance. The order can only be closed when the parcel is really received and you are satisfied with everyone, since when the order is confirmed, the defense ceases to act and you will not be able to open a dispute.
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