The dispute is closed by the seller on Aliexpress: what does this mean? Who can close the dispute on Aliexpress?

In this article we will talk about what it means - the seller closed the dispute on Aliexpress And whether to worry about this.

Aliexpressit is a major trading platform on the Internet. There are many shops and sellers from China. It happens that the expectation of a new thing is overshadowed with a marriage or breakdown. Sometimes the thing is not suitable in size and the buyer wants to exchange it.

Closed spore

Solve all these problems helps the opening of the dispute, as a result of which the parties should reach an agreement and conditions that are convenient to both parties. In this article we will discuss the situation where the seller closes the dispute, which means and when it is generally advisable to close the dispute.

The seller closed the dispute to Aliexpress himself

As a rule, the seller closes the dispute alone if he agrees with your conditions. So do not be afraid if your dispute is closed. Expect to enumerate funds.

What does the dispute mean closed on Ali Extress?

• When the buyer opens a dispute, the seller must definitely answer. If you see the status "The dispute is accepted"This means that the seller agrees with the claim. In this case, the countdown timer disappears in the Personal Account.

The dispute is accepted by the seller

• In such a situation, it remains to wait until the requirements are satisfied and the money will return to your account.
• If you close the dispute yourself, then the status will stand in front of it "Spore closed".

Spore closed

• If you see that "Spore completed"So you have achieved with the seller of mutual consent and the claim is exhausted.

Who can close the dispute on Aliexpress?

Usually the dispute closes the seller after solving all questions. If you are asked to close the dispute ahead of time yourself, then you should not do this. In this case, you are unlikely to return your money back and just stay with anything.

It happens that the buyer is wrong. Then the seller asks to complete the dispute. Only in this case can you listen to the words of the seller.

How to understand who closed the dispute to Aliexpress?

After the start of the dispute, you can view information about it.

• Open section "My orders"

My orders

• Near the goods you are interested in select "View data"

View aliexpress dispute data

• On the new page you will find detailed information and the history of actions.
• If the seller accepted your conditions, you will see the record that "The dispute is accepted"
• If the dispute was adjusted, then it will be displayed here

When can you close the dispute on Aliexpress?

• Often the sellers ask buyers to close the dispute, and the goods allegedly come. For such tricks, as we have said, it is not necessary to give in.
• The dispute can be closed only after the seller fulfills all the conditions. In this case, it makes either himself, or the administration, if you translated the dispute to the claim.
• When it is not the right to buyer, then in this case it closes the dispute he himself.