Lost parcel in Russian Post with Aliexpress: how to find the parcel? Search for parcel from China with Aliexpress

In this article, we will consider the situation when the package with Aliexpress Lost in Russian Post. What to do in this case?

Situations associated with the loss of parcels on Aliexpress It happens not so often, but still it happens. Each system of the system should know what to do if the parcel is lost.

If you have never used the purchase service, we recommend reading an article - "How to register for Aliexpress?".

In general, to protect ourselves from such cases, it is better not to use government delivery services, but to choose modern courier companies. This is a great option for receiving the parcel personally in hand. Moreover, the risk of its loss is practically absent.

What if you lost the parcel in Russian Post with Aliexpress?

What if the parcel is lost?

If you are sure that the parcel is still lost, then you need to contact the mail to write an application for finding a post office.

In addition to the application itself, the receipt of payment for the goods is applied. You must also provide a passport when contacting the department Russian Post.

According to the law, the post office can search for parcels within two months.

If your loss of your departure is really confirmed, then you must pay compensation equal to the amount of the parcel value. Therefore, when sending goods, you always ask the seller to write the real price of the goods, as well as all costs for shipping.

If your departure has lost more than half a year ago, compensation is not returned.

Where to apply if the parcel is lost in Russian Post?

If the shipment cannot undergo customs control, then contact the customs point Russian Post. The track number allows you to clarify the reason why the parcel is detained and when it goes on. Speakeling the process, unfortunately, will not work. If all the deadlines have already come out, then write a statement about the search for the parcel in the customs service, but be prepared that the process will delay for a long time. The lost parcel will be recognized only after the deadlines of its delivery will exist.

Search for parcel from China with Aliexpress

Track parcel by Aliexpress Not so difficult. Let's consider the process on the example of the service. Track24..

• Open the main page Track24.ru.
• Write the track code in the appropriate line

How to track the parcels?

• Next, select "Package tracking"
• For a minute you will receive tracking results
• Carefully examine all the movement of the parcel, and pay special attention to its last location.

What other services for tracking sending, you can learn from the article - "How to track an order with Aliexpress from China to Russia track number? ". 

Video: What to do if the parcel disappeared? We write a statement.