New rules for Aliexpress since 2017. What is banyat and block buyers for AliExpress: reasons

Buyer protection

In this article we will talk about changes in the rules for buyers on Aliexpress In 2017.

Aliexpresspopular worldwide. And such high popularity attracts fraudsters. And there is enough of the soles, not only among sellers, but also among buyers. And if the first spoil the platform reputation, then the second force to bear significant financial losses.

If you first examine the start to study the article "How to make the first purchase on Aliexpress?".

How did the scammers on Aliexpress earlier received goods for free?

How to deceive sellers for Aliexpress?

How to deceive sellers for Aliexpress?

Previously, buyers have used several schemes:

  • Opening disputes by numbers without a track. The buyer ordered the cheapest goods on Aliexpresswhich was sent without tracking. After he received him, he immediately opened the dispute about the fact that the goods did not reach, and the protection time ends. Since the number of the country's destination did not follow, then the seller did not have the opportunity to prove their right. As for the administration, it usually returns money to buyers.
  • Forgetting evidence. More advanced users who own photoshop capable of mounting video and prepare an evidence base, discovered a dispute with fake arguments and sought a complete or partial return of funds. This type of fraud was streaming and focused on expensive things.
  • Order copies of popular brands. The buyer chose a product that is considered a copy of the popular brand. Sell \u200b\u200bsuch things are prohibited. Therefore, when opening a dispute and providing good arguments, the money was returned.

New rules on Aliexpressin 2017.

Rules for buyers Aliexpress

Rules for buyers Aliexpress

This situation greatly influenced sales revenues, and the profit of the site began to decrease. Therefore, in 2017, the rules for buyers were updated.

To begin with, sending parcels without track numbers was prohibited. This made it possible to significantly reduce mass cases of fraud with non-tracking parcels.

Moreover, from the very beginning of the year, the rules for buyers tightened. If the administration decides that you violate them, you will be blocked.

Undoubtedly, along with obvious deceivers, they began to block and simple users who did not have time to rebuilt into new rules.

Let's find out the main reasons when ordinary customers can fly the account:

  • Frequent disputes

With frequent disputes with sellers, even for various reasons, you can get a ban. If more than 20% of orders will end with disputes, then over time your account will fall under filtration and locked.

  • Opening a dispute about non-treatment of goods, although it is received
Dispute on aliexpress

Dispute on aliexpress

This reason is the simplest to obtain a ban. The site administration always monitors the status of parcels and, if she sees that the goods are received, and you claim no, then this is considered fraud. By the way, the administration will not even understand if the reason was chosen erroneously. You just blocked everything.

Mostly buyers confuse the cause of the dispute over inattention or inexperience. This happens in several cases:

  • Buyer comes defective thingAnd the seller promises to immediately return the payment if you open the dispute with another reason. At the same time, he will try to delete and talk about what they will be punished.
  • Some postal services are noted in advance receiving parcelAlthough in fact it was not. It happens that the parcel was stolen or rushed into a box where she was also kidnapped. In any case, the buyer is confident that the goods are not and opens the dispute, and the administration sees a completely different situation.
  • Buyer ordered several goodsthat must come in one parcel. But he receives only part of the goods. The buyer mistakenly puts the reason that the goods are not received, but, again, it is obtained for the administration.

Before opening the dispute due to not receiving the goods, check that it is not specified in the tracking that it is already obtained.

In addition, you should not open a dispute if the parcel is though slowly, but goes to you. Better Ask to extend the seller the buyer's protection timer.

  • A large number of unpaid orders
Not paid orders for Aliexpress

Not paid orders for Aliexpress

If you place an orderBut do not make payment, it will automatically be canceled in 20 days. According to the administration, if the buyer knows that the goods will not be able to pay, he must cancel the order. If you systematically make orders, but leave from without payment and do not refuse them, then this is considered a violation of the rules.

The whole point is that when placing an order, even in the absence of payment, the product is reserved, respectively, no one can buy it. Thus, leaving an order without payment You bring the seller losses, as he could sell the thing to someone else.

Therefore, at least a violation and not so coarse, but it is still possible to get a blocking.

  • Blackmail
Blackmail Seller on Aliexpress

Blackmail Seller on Aliexpress

Many users require discounts or return money, motivating this by the fact that then they will not help the job of the seller. Or, on the contrary, promise a wonderful review and 5 stars per bonus.

Maybe you think this is an innocent request, but it's not worth doing so, since you violate the rules, but in particular you try to manipulate feedback and influence the general rating of the seller.

With such actions, the seller may complain about you, providing correspondence, and you will be blocked.

  • Threats, Rugan, Abnormative vocabulary

When buying a product you should have a good exposure and steel nerves. The Chinese often promise high quality and excellent service, but after payment the situation changes dramatically. The seller delays shipment, the number is not tracked, and then the parcel itself is stuck, which makes nervous.

As a result, the product comes poor quality, and the seller for all the stops says that you yourself are guilty or does not respond at all. Undoubtedly, immediately wants to tell the seller to say everything you think about him, but you should not give free to emotions, as you can block you.

There are many other reasons for blocking an account, and therefore it is better to study carefully rules aliexpressnot to make a mistake and not get ban.

Video: freebies will no longer! Aliexpress canceled free shipping from 02.02.2017



Similar articles

Comments

Add a comment

© 2021 Information site with reviews of goods of the largest store AlExpress