I can not send the video to Aliexpress in the dispute. Why not add and not sent video into a dispute to Ali Extress: what to do how to lay out the video?
In this article we will talk why in the dispute Aliexpress The video is not loaded and how to fix this situation.
Contents.
When shopping over the Internet, conflict situations may occur, and these are not rare cases, since when ordering the thing we see only in the photo. Yes, and the seller with the buyer communicates not visually. Due to the lack of evidence, the decision of controversial issues is sometimes problematic, and therefore it is important to provide video or photos.
Aliexpress it is no exception and for the proof of its rightful, sometimes you have to shoot a video and download it to a dispute. But what if it is not loading? Let's figure it out.
If you have not yet made purchases on the site or just going to register, then we recommend learn an article "Registration and first order for Aliexpress".
Does it be necessary to shoot a video for dispute to Aliexpress?
Although I do not always want to shoot a video for a dispute, but still it is a weighty argument when solving conflicts. Therefore, of course, it is better to still open the parcels on the camera. Today, such a procedure is available to almost everyone, since almost any phone has a camera.
If you make a video and it turns out that the goods are defective, it will be the best argument of your rightness.
Not loaded, not pumping and not attached video in the dispute to Aliexpress: Causes
Some users sometimes happen that the video is not added to the dispute. This may contribute to several factors:
- Low Internet speed. Try to open a new tab with another site and update it in five minutes. In this case, the session Aliexpress it will continue and this will help to download Fail completely. Like more than an option, you can use faster Internet.
- Problems with browser. In this case, log in from another browser and add the video again.
- Too large file size. Maximum video size can be 500 MBTherefore, it should be reduced to download it. The easiest way to trim the video, removing all unnecessary and leaving only important evidence.
- Video has an unfamiliar format for the server. In this situation, you need to use a special converter to change the format. For instance, Format. Factory.. And the list of supported formats can be seen under the key "Loading video".
Not added and sent video into the dispute to Aliexpress: What to do how to lay out the video?
Previously on Aliexpress it was allowed to load rollers with the size of all 2 MBbut over time the rules changed and now you can ship 500 MB. Despite this, users began to face certain problems:
- Video is not loaded at all
- Loading freezes and does not advance
- Download key is not active
What to do in such a situation? After examining the information on the forums and reviews, we concluded that it is better to download the video through another browser. Most recommends using Opera browser for these purposes.
If you cannot download the video anyway, you will have to take advantage of special services that store data, and you will be referred to you when you go on which the video can be viewed.
Used to be allowed to do it with Yandex.Diska or Google Disc.But not every seller will agree to such evidence, motivating the fact that they can not view the video. And this deprives you with all the evidence base.
YouTube for this purpose is also not suitable due to the fact that in China this hosting does not work. Although the seller has the opportunity to circumvent restrictions and watch a video, but it is unlikely that it will bother with it, as its goal get money from you.
Administration Aliexpress if you have problems with downloading video recommends using Mediafire. This service is characterized by simple registration and availability of free tariffs.
To download the video:
- Open the main page of the service Mediafire and click on the button "Start".
- You will find yourself on the tariff selection page. We, of course, choose Free. (free) and click "Get Started".
- Now you need to register. In empty fields, enter the name, surname, email and password. After completing all actions, select "CREATE ACCOUNT".
- Now your registration is completed and you can download video. To do this, select "UPLOAD".
- After that click "Upload from Computer" (Download from Computer) and click "Add Files".
- Select the desired roller on the computer and click "BEGIN UPLOAD" (start loading). A loading will begin, which in the video delivery can take some time.
- When the download is completed, you need to get a link to dispute on Aliexpress. To do this, select "Copy Link". After that, it will be possible to send a link to the seller, and he crashes without any problems and look at the video.
The use of this simple method will allow you to always and without any problems to prove your right point and return money if the seller was wrong.
If you have not fully understood how I used to use the service Mediafire, then learn the video tutorial below.
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