Is it possible and how to sue aliexpress? Aliexpress - Appeal: What documents do you need?

In this article we will discuss how to appeal on Aliexpress And is it possible to submit to the court to court.

Aliexpress it is the largest Chinese trading platform, respectively, everything can not work perfectly, and sellers are all sorts of. Therefore, of course, buyers should not just know about their rights, but also to be able to defend them. Let's talk to you, is it possible to sue on Aliexpress and how to file an appeal.

If you have not had experience gaining goods on this site, we recommend reading you an article "How to make the first purchase on Aliexpress?".

What does appeal to Aliexpress mean?

What does appeal to Aliexpress mean?

First, let's look at what is an appeal. She is a complaint challenging the decision of the court of first instance, and it is served in the Court of Appeal.

That is, if you got a purchase from the site, but she did not suit you, then you open the dispute. For example, if he was not resolved in your favor and you decided to challenge this decision, the complaint is sold directly to the site administration. This is the so-called appeal.

Thus, to submit an appeal, you need to make certain actions.

Appeal to Aliexpress: What documents do you need?

What is needed to appeal to Aliexpress?

Aliexpressit is one of the largest shopping areas where tens of thousands of stores work. The quality of purchases is as well as the service may differ. Unfortunately, unscrupulous sellers sometimes come across and then the defective goods come, fakes or nothing comes at all.

The buyer's protection on the site works debugged, and therefore the money returned to the money after the dispute go sellers change the goods and return part of the money.

There are also such shops that are ready to go to everything to sell the goods as quickly as possible.

For example, you can often see that the goods are not at all in those categories in which it is necessary. Explicit deception are those things that are sold at a low price. So, for example, by purchasing a phone for $ 20-120, only a memory card will come to you, as the phone price is $ 120.

Such frauds sometimes complicate searches, and therefore you can contact the administration Aliexpressand submit an appeal or complaint.

• Open the main page Aliexpress.
• Right up button "Help".
• Click on it and select "Complaints".

Button "file a complaint"

• In a new window, select SUBMIT A COMPLAINT (Complaints).

SUBMIT A COMPLAINT

• Now insert a link to the goods.

Insert a link to the goods

• Then describe the situation in detail, for example, the goods are not presented in that category.

Goods from another category

• Also choose one of five reasons why the complaint is served. In the case of a product not from the category chosen the figure «3».

Choosing the cause of the complaint

• In the field called "Description" Describe a clear situation. All information must be written in English. To do this, you can use an online translator.

Description of the situation

• No documents here are not particularly needed, but if you wish, you can attach screenshots that the goods and the truth is in the wrong category.
• When everything is filled, click »Submint» And the complaint will be sent.

Now your complaint is sent to consideration. To track its status, more often go to the complaints center or wait for email notifications.

Is it possible to sue aliexpress?

Undoubtedly if you decide to file on Aliexpressto the court, then you have had such a situation that it did not work with the administration. But is it worth doing at all?

First of all, we recall that Aliexpress it is a Chinese playground, and therefore it has a Chinese register. Thus, to sue the court, you will have to go to China.

In addition, the Chinese people are tricky and easily can apply to you in response. Believe me, the reason is not difficult to find.

Thus, it is worth thinking very well before serving a lawsuit in court, the more you will cost this event in huge money, so is it worth doing this?

If you think it is worth it, then dare, but be prepared for everything.

Video: How to file a complaint on the seller of the site aliexpress?