How to restore or change the forgotten password to Aliexpress? How to change or delete a password to Aliexpress?

Buyer protection

In this article we will talk, how to restore the password from your page on Aliexpress.

Sometimes there are situations when the user can not enter his office on Aliexpressfrom a computer or from the phone. Basically such situations arise due to the fact that a person has forgotten the password from his office. What to do in such a situation and how to restore the password will tell our article.

I do not remember the password from Aliexpress: what to do, how to enter?

Aliexpressit is a trading Chinese platform that works on the B2C platform. Now Chinese goods are actively sold in many countries with free shipping. The difference in the value of some things really surprises, especially during the sale.

If you have forgotten the password from your cabinet, you will need an Internet, computer or telephone to restore it.

How to restore forgotten password on Aliexpress?

Entrance to Aliexpress

Entrance to Aliexpress

  • Next press the key "Forgot your password?"
Key Forgot Password

Key "Forgot your password"

  • Now you will open the recovery page of your password, where you need to specify your email
Form of recovery

Form of recovery

  • After entering on the line below, clamp the square and drag it to the right
  • The system will check whether the address is registered in the system
  • Choose "Request"
  • Further specify how you want to restore the forgotten password
Choosing a recovery method

Choosing a recovery method

  • It is better to choose an option - via email if you remember it and have access to it
  • Through technical support recovery is carried out only as a last resort
  • So, we choose the first method and click on the tab "Check now"
Password recovery form

Password recovery form

  • Next, select "Getting a check code"
  • You will receive messages with a code of six characters to email
  • It must be written in a special line on the recovery page.
  • Now open your mail and find the letter. "Verification Code from Alibaba Group", Copy the code from it
  • Return to the recovery page and paste the code in the line
Enter the check code

Enter the check code

  • Choose "Confirmation"
  • In a new window, enter a new password in the first line and in its second confirmation.
Creating a new password

Creating a new password

  • Click "Request"
  • Now you have a new password

How to restore password to Aliexpress by phone number?

If you want to restore your password by the phone number indicated in the profile, then you will not succeed, because at the moment Aliexpress This feature is not provided. Therefore, use the method described above to restore your page.

How to restore the password to Aliexpress via the phone in a mobile application?

To restore the password through the mobile application, you must do almost the same as from the computer. The procedure is distinguished by the fact that you initially need to open a mobile application.

  • Click on three strips at the top to open the menu
  • Next, select "Entrance"
  • Click on line "Forgot your password?"
  • The browser of your smartphone or tablet will automatically start, where the account recovery page opens
  • Further, you remain to perform all the same actions that Mu spoke above

It is impossible to restore the password to Aliexpress: how to change?

In some situations, restore the password does not work, for example, when the mail is forgotten or access is lost. In this case, you can choose the option to restore your page through those support. At the very beginning, the procedure does not differ from the usual, but at the stage of selecting the restoration method you need to choose the second option. To get to the form of choice, enter any estimated address.

After all actions, it will open a window for recovering access through technical support. Let's discuss it in detail.

  • First of all, the support language is selected.
Select language

Select language

  • After that, you can find a question regarding your problem or go directly to communicating with the support service operator.
  • In our case, you need to find - restore the password to log in.
  • When you independently decide on the option of solving the issue, you will be prompted to choose one of their ways to solve the problem that users were.

Chapter "Account and entry problems" Reveals the following questions:

What questions solves the section

What questions decides the section "Account problems"

After selecting the question, the window will appear with the answer how to solve the problem. If, then nothing comes out, contact the support service itself.

Appeal to support service

Appeal to support service

How to change or delete a password to Aliexpress?

If the password you know, but just decided to change it to more reliable, then you need to do the following:

  • Open the main page Aliexpress
  • Log on your page
  • Further go to the section "MY ALIEXPRESS"
My aliexpress

My aliexpress

  • Find the tab "Profile"
Change Password

Change Password

  • Click on the password change "Change Password"
Once again the same thing

Once again the same thing

  • Further again you need to select the key of the same name.
  • You will redirect to the site "Alibaba"Where can you see the following post:
Check personality

Check personality

  • Click on the button with hieroglyphs
  • Now the window will open for data shift
Change Password

Change Password

  • In the first line, write your current password, and in the following new
  • Finally click "Request"

Video: Recovery Account Aliexpress.com - Personal Experience



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