How does the exchange warranty work and return to Aliexpress? Is it worth buying a repair warranty, sharing and return to a phone or smartphone to Aliexpress?

In this article we will discuss what is a guarantee of exchange and return to Aliexpress.

Almost every buyer Aliexpressdreams so that the technique is sold with a guarantee. But before no warranty on Aliexpressnot suggested. The seller simply sent the goods and when confirming the receipt of parcel, all responsibility was filmed from it. Undoubtedly, buyers became very offensive that in a couple of weeks, the expensive gadget stopped working, and nothing could be done with this. And I had to spend your money for repairs. But also the Chinese technique was taken to repair not everywhere.

Is there a guarantee on phones with Aliexpress?

Exchange warranty conditions for Aliexpress

To great joy of users, relatively recently on Aliexpressthere was a guarantee of exchange and refund. Of course, it is not free, but such a little cost can be useful. After all, who knows how good the gadget comes to you. Moreover, if the repair is required, you will save on it a decent amount.

This warranty is valid for one year. It is not available for all countries, but only for Russia, the United States and Spain.

If you have never made purchases on the site, but you are going to do it, then we recommend reading the article - "How to make the first order for Aliexpress?".

What does the warranty and return of the goods on Ali Spress?

Although the program itself is simple, but everything, it is to know its rules and conditions worth everyone.

• The warranty is valid only on devices of a certain brand and only on equipment with electromechanical defects that appeared during normal use.
• The guarantee and repair program can be used only after its purchase, and its action begins from the 16th day after receiving the goods. This is due to the fact that within 15 days you can still begin a dispute on Aliexpressand solve all questions directly with the seller.
• To use the program, you must activate it through your personal account. Aliexpress. Find the activation button in order items. It is called "Using a guarantee".

Using a guarantee

• After clicking, a new page will open, indicating the return period and the company that has granted a guarantee. Here you need to choose again "Take advantage of the guarantee".

Take advantage of the guarantee

• Then you need to fill out a small form and indicate the problem. This application is filed. In the future, you will be contacted with the company producing repairs.

How to get a guarantee for exchange and return to Aliexpress?

As you already, probably, understood, for free you repair no one phone or tablet will not. The guarantee will have to be purchased for a certain fee immediately when buying a phone or another gadget.

On the product description page, when selecting the parameters, you need to choose which particular type of warranty you want to purchase - repair or exchange. Each of them immediately has a signature with the cost.

Warranty Exchange and Return AlExpress

You still have to choose from two companies:

• Tomrepair.
• WiseTech-Service.

These service centers are authorized, and the price of warranty repair is equally. Both are working in Russia.

How does the warranty work and the return on Ali Spress and how to use it?

As we have already said, the warranty begins to act from 16 days after receiving the parcel, as the rules within 15 days the order is distributed to the goods. If the defect was detected after this period, then you will have to contact the service center.

If your gadget is repaired for more than 20 days, then it is recognized as a repair. In such a situation, you will be sent a new device or will be returned.

By the way, you should not count on a full refund, because such a situation is possible only if you use the phone less than six months. If longer, the percentage will be gradually decreased. If the phone breaks through 12 months of use, the return amount will be a maximum of 40%.

How to return, exchange goods or repair to Aliexpress under warranty?

Return and exchange of goods

To begin with, of course, the application is given. How to do it we have already spoken above.

After it is filed, you can contact any closest branch of the company that you have purchased a guarantee.

Your claim will be processed, and the gadget is tested for 20 days.

Claim is processed at five stages:

• First you must send the file where all the requirements are described.
• Employees will view a claim
• Experts will check the smartphone for breakdowns and performance
• The buyer will send a response letter to email
• If the breakdown was confirmed, then you are repaired or exchange

By the way, in the announced period turns on, only, checking the phone for the presence of defects, but the correspondence and filing of the complaint may take another time, so that it will be more realistic.

Is it worth buying a guarantee for Aliexpress: reviews

Ivan: I purchased a guarantee exchange for phone. It is not so expensive. Unfortunately, it was still necessary to take advantage of the phone quickly stopped working. Experts perfectly coped with their task. The whole process took about a month and I was sent a new smartphone.

Basil: I bought a guarantee for a little money. So far, if you honestly do not know whether she is useful to me, I hope that there is no. I read the repair conditions and I think that all the same thing is useful, well, at least some kind of protection of funds.

Ilya: In my opinion, the guarantee is needed to each gadget. I bought a guarantee for repairing the phone, I must say that specialists know their business. In 20 days, everyone checked and fixed. I can not say how well everything, but passed a month and everything works well.

Video: Repair warranty and return on Aliexpress, is it worth buying or not?