How to open and arrange an argument on Aliexpress if the goods did not come: stepwise instructions. How to prove to Aliexpress that the goods did not come?

Bought something on AliexpressBut the parcel did not come? Our article will tell you what to do in such cases.

IN the Internet—store Aliexpress, everyone day people made thousands shopping. This is very famous international the Internet—shop, having opportunity free receipt parcel on everything peace. AND daily his popularity only increases. But happen and that, what package not reaches before recipient.

Why not comes product with Aliexpress: causes

Not comes the goods with Aliexpress

There is some reasons, why package not comes:

• Product loading on the email
• Salesman forgot or intention not sell your order
• Package was lost by mail in time delivery
• You specified incorrect the address delivery

Not came product with Aliexpress in term, protection ends: what do?

Which would cause n. was necessary write seller and to report o problem. This is done on the english language, so you can do translation across online—translator. If in flow two—three days he to you not answer, then open dispute.

How right open dispute on the Aliexpress, if product not came: stephal instruction

Time found, parcel no, salesman not reacts on the your messages. Here remains only to begin dispute. let's we will understand, how this done.

• Log in on the my page on the Aliexpress
• Open «My orders«
• Find interested purchase and choose «Open dispute«

Open dispute

• Opens form for fill
• Here specify:

Shape dispute

1. Expected solution — Only return
2. Received lie product? — No
3. Which w. you problem? — Problems with delivery — Protection transactions ends, but parcel so and no

• IN stitching «Amount return« specify price product
• IN field for note «Detailed information« describe problem
• Below can attach proof of, for example, screen tracking, where status o receipt parcel no
• When all will be filled, click key «send«

How news dispute on the Aliexpress, if product not received?

At good luck opening spore to you display next data:

Details of the dispute

• the date start dispute.
• Time, when can will be translate dispute in claim and attract administration.
• the date automatic completion dispute and translation his in claim.
• Below situated timer, counting 5 days. If per this time salesman not suggest solution, then dispute close and to you release money.
• If salesman vick your conditions, then dispute same complete.
• More often total sellers advance their conditions. IN such. case you must them to accept or refuse. BUT you can nothing not do and wait, while dispute wait.

How right issue dispute on the Aliexpress, if product not came?

IN detailed description situation, at opening spore, better write following: «Hello! Term protection order ends, but parcel no. ask return money per product«/ «Hello. protection. order expires. and. no. parcels.. Please. return. their money. for their goods«.

How prove on the Aliexpress, what product not came?

Usually similar evidence system not asks, but for confidence can attach screenshot tracking, where not specified, what package received.

If salesman persuades you on the doubtful actions, to example, confirm obtaining and wait, then make screenshot and too apply his to evidence. except togo, necessarily exacerbity dispute, to attract attention administration.

Thus way you guaranteed you're playing dispute and verneet their money.

Video: Does not get the parcel with Aliexpress? How to return money!