For a long time, the status of the parcel AlExpress: what to do?

In this article we will talk why the statuses of parcels on Aliexpress Do not change for a long time and what to do about it.

After the seller with Aliexpresssends the customer to the customer, it provides a special tracking number. And here the new buyers begin the period when they are waiting for their parcel. During this time, they can start panic several times. Very often, people begin to panic if the package does not change the status for a long time. And with any, every minor delay, many are experiencing. Customers are afraid for their money that the goods will not come, and now they must do something.

Let's find out why there are delays when updating statuses, and what time it is customary to be the norm. In addition, we will tell you what to do if the sending status does not change for a long time.

If you have never made purchases on the site, we recommend reading you an article "How to make the first order for Aliexpress?".

Why does the parcel with Aliexpress have a long time updated status?

Why parcel status is not updated

Let's analyze the most frequent reasons, because of which the parcels are long in the same status.

Data on the parcel with AlExpress were not listed in the postal service system

If you were given a track number, then this does not mean that the parcel lies in the mail. Before the track code starts, tracked runs about 10-15 days. This situation occurs because the seller first books the number, then the parcel is transmitted to the career and it already takes the parcel to the mail. After that, you need some time until the data is listed in the tracking system. You don't have to do anything here, you just need to wait until the information be read.

The parcel is tracked with Aliexpress, but not yet sent

Sometimes the initial status appears in the site tracking system, which indicates that the postal information was received by mail. So the seller ordered the track number, but here the goods itself is still with him. Sometimes on this status, everything ends.

In such a situation, wait a while. You in your personal account will count the timer, after which, the order will be closed if the seller is not a deployment.

The parcel number with Aliexpress is monitored only in China

When you order cheap items, parcels can be sent by courier or cheap services. Their tracking numbers work only within the country. Therefore, they are tracked only in China. After the parcel crosses the border, she will be assigned a new number with which she will go further. Of course, you will not recognize it. Therefore, in the future, statuses will not be tracked. Therefore, your task is to wait for the premise alert.

The parcel with Aliexpress depended at the import stage

As a rule, this stage is the longest. It lasts up to two weeks. Although there are such items where such status can hang a month or more.

You will not affect the speed of movement of the parcel. Also, as you will not understand right away, it went out of the country or not. It can be noted as sent, although it will be put in a container with those parcels that only expect shipments. After that, she will switch to a temporary storage and descend to wait for the turn to send. Therefore, be patient and track the buyer's protection.

Sending parcel with Aliexpress dependent on customs

Sometimes the parcel, judging by the status, falls into customs and there remains. This is a few factors:

• Customs is strongly loaded and employees have no opportunity to process parcels in time.
• The parcel is lost. If the parcel is already on the customs control for 3 days, you can independently contact the relevant separation and find out what with your departure

Mail loaded due to holidays

Consider that delivery depending on the season has different speeds. If the order was made, for example, during the Chinese New Year, then because of a large influx of parcels after the weekend, they will be processed longer than the usual. You can just wait a bit.

Delay in updating mail databases, delivery services

Some services are updated with a huge delay. The parcel can already reach you, and judging by the status, it will only go to export.

Physical movement of parcel with Aliexpress

At the beginning of the way the parcel changes statuses often. The goods are moving quickly in the cities, but then suddenly stops for a week. And this is because it may be sailing on the ship. Sometimes she has to overcome, thus long distances. Undoubtedly, this stage needs time for the goods to arrive at the next sorting.

Your parcel parcel with Aliexpress is lost

The most recent case when the status is not updated for a long time, is the loss of the parcel in the mail. This happens extremely rarely. Many buyers seem to be in such a situation they will not return money, but it is not. You can safely open the dispute. Although it is better to first talk to the seller so that he finds out the situation. Doing it should exactly, since he is a sender.

What if the status of the parcel with Aliexpress is not updated for a long time?

What if the parcel status is not updated?

Everything is very simple here. You have two ways:

• If there are no data in the first 10 days, then just wait. Then write the seller or open the dispute.
• In the second case, if the information, at least someone appeared, then the parcel is accurately sent. In such a situation, while the delivery guarantee does not end (blue hours), the dispute is not open. If your track is read, then just watch.

Experienced buyers recommend 5 days before the completion of the transaction protection to prove the timer, if the parcel depended inside the country. Or open the dispute a couple of days before the end of protection, with the reason that enough time passed, and the parcel did not come.