What does the order status be "canceled" on AlExpress? The order is collected and the status "canceled" to Aliexpress: what to do?
In this article we will analyze what the order status "canceled" Aliexpress.
No matter how often you make purchases on Aliexpressor even decided to do this for the first time, a situation may occur when the order status changes to "Canceled". Why is it going on and what to do about it?
If you have never made purchases on Aliexpress, we recommend reading you an article "How to make the first order for Aliexpress?".
The reasons why the order status goes into the stage "canceled" to Aliexpress
In fact, the reasons are not so much:
- You yourself requested the cancellation of the order. Buyers have the ability to cancel orders. You could do it at stage before or after payment. In the first case, you can do it without problems, and in the second it all depends on whether the seller sent the parcel. If he did it, he will cancel your request and you will have to wait until the order comes to you. If not, your request will be satisfied without problems. Also without any delay, you can cancel the order while it is in the payment check stage.
- Aliexpress canceled the order. In this situation, if the order canceled the administration AliexpressSo it was revealed that the seller is a fraudster. In principle, it is only for your hand, since you get rid of a problem order, and money will return to your account, from where payment was made.
- You did not pay for the purchase on time. If you do not pay the goods in the basket in time, then your order will be canceled. You will be given for this operation for 20 days. This period is enough to pay for the goods.
- The seller did not send the parcel. After payment of the order, he gets status "Sending" is expected ". At the same time, the timer is starting to count the time during which you must send the parcel. If the seller does not take any action, then at the end of this time the order will close, and you will be returned to the money back.
What does the status of the parcel after payment is canceled on AlExpress, is it necessary to open the dispute, will the money will be returned?
If your order received status "Canceled", the dispute you cannot open, as such a function on the site is not provided. In addition, you do not need to worry about your spent money, because if you yourself or Aliexpress Canceled the order, as well as if the parcel did not bula in time, the funds will automatically return to that expense from which the purchase was made.
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