What is forbidden and allowed to make the seller on Aliexpress? Can the seller on Aliexpress trade fake brands, make a false description and photo of goods, change the delivery method, underestimate the price of goods and increase the delivery price?

Buyer protection

In this article we will find out that the sellers Aliexpress Do not prohibit.

For each user Aliexpress, including sellers, there are certain rules that each must obey. Let's find out that it is forbidden to make sellers.

If on Aliexpress you first, we recommend to study you an article "Registration of the first order for Aliexpress".

What is forbidden to make the seller on Aliexpress?

What is forbidden to make the seller on Aliexpress?

What is forbidden to make the seller on Aliexpress?

  • Sellers can not be traded by fakes brands. If you were able to prove with the dispute, you got a brand fake, the administration will return the money in full, and to return the goods to the seller also does not need. And the seller itself will be punished with all the rigor.
  • Do not upload description and photonot corresponding reality. In addition, there are other limitations in terms of description:
  1. All information should be reliable. And not misleading.
  2. Pictures should show a real type of product from all sidestherefore it is impossible to take a similar thing.
  3. Each product is distributed by category And it must be correctly indicated.
  4. It is forbidden to write false information in the titlewhich does not apply to the product. For example, it is impossible to write a brand or model to which the thing does not apply at all. Also, if the thing looks like a branded, then you can not specify that it is such.
  • It is forbidden to indicate that the product is sentunless really done. That is, it is impossible to provide non-working or someone else's track number.
  • Seller is forbidden to change the delivery method without the consent of the buyer.
  • It is forbidden to provide track numbersBehind which cannot be traced in public tracking systems.
  • It is forbidden to ask buyers a confirmationthe fact of receiving the goods before the onset of this moment.
  • Not allowed to miss positive feedback. Some sellers in exchange for the feedback offer a discount or gift, but you should know that according to the rules it is prohibited. Moreover, offer to close the dispute, return money through a third-party system or other similar things, too.
  • Without the consent of the buyer can not do the newsletter in messages, by email or SMS.
  • The seller cannot offer the buyer to lead Calculations out AliexpressSince this is considered fraud.
  • It is forbidden to undertake the price of goods By increasing the delivery price.

What does the seller Aliexpress have the right?

What does the seller Aliexpress have the right?

What does the seller Aliexpress have the right?

  • Refuse to cancel order
  1. If the buyer has been sent a request for cancellation of the order, the seller has the right to refuse. In addition, he may try to find out the cause and solve the problem without the need for cancellation.
  2. Moreover, in the query refuseIf the order has already been sent.
  • Independently extend the protection of the transaction

If the buyer never received the order for the time reserved for delivery, the seller can extend the protection time, finding out, received that the buyer parcel.



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