What if the seller on Aliexpress asks to change the cause of the dispute? How to change the reason for the dispute to Aliexpress?

Buyer protection

In this article we will tell if you can edit the dispute on Aliexpress And how to do it.

As everyone knows, on Aliexpress buyers in certain situations can challenge the transactions. If the dispute is resolved in favor of the buyer, after some time the money will return to him. But some are faced with the fact that the seller asks to change the cause of the dispute. Let's try to figure out what to do if the seller asks you to change the conditions or close the dispute.

What if the seller on Aliexpress asks to change the cause of the dispute?

Main page Aliexpress

Main page Aliexpress

If you opened the dispute, and then the seller wrote you a message asking for a change to the reasons, then it has a reason for this, since the reason will affect the rating.

And he can bring different arguments, starting from the fact that you spoil him a reputation, ending with the fact that you exactly get the parcel.

It began with the fact that before the sellers had the opportunity to wind the rating by improving the cost of goods. Then they gave the buyer not a valid track number and did not send orders. Today, with such deceivers, they are actively fighting and, when specifying the real causes of the dispute, sanctions from the site administration will be applied to it.

Is it possible to change the reason for the dispute to Aliexpress?

Of course, you can edit the dispute on Aliexpressbut if the seller starts to behave at all as it should, then you can return everything back.

Although some sellers go even further and ask to close the dispute. If you have received such a request, it is better to ignore it, because after such actions the seller will forget about you.

Although, sometimes you can close the dispute, but at the same time you need to carefully monitor the time protection time and then start the dispute again if the situation does not change. Best of all, of course, leave everything as it is before the situation is solved.

How to change the reason for the dispute to Aliexpress?

In editing the causes of the dispute, there is nothing complicated.

  • Log on your page Aliexpress
  • Follow B. "My orders"
My orders

My orders

  • Opposite the disputed goods click "View data"
View data

View data

  • A page with the details of the dispute opens
  • Here choose "Change" and fill out the questionnaire as when opening the dispute
Change spores

Change spores

  • When everything is done, click "Save"

It is worth saying that you need to carefully follow the terms of return, as some sellers can change them. If you noticed it, then edit the conditions again.

When you change the conditions, then add a couple more heartbreaking offers and put the marks on the photo pointing to explicit defects.

If you are persistent, the seller will definitely accept your conditions.

How to edit a dispute on Aliexpress?

Of course, if you received the goods, but do not want to send it back, then the full price will not return. Of course, you may be lucky, and the seller will not be attentive or lazy and will not pay attention to the conditions, and then you will get all the money. As a rule, the sellers return to 50% of the purchase price.

When aggravating the dispute, the administration, probably, will return to you, and this is well known to the sellers. Therefore, be careful.

How many times can you edit the dispute on Aliexpress?

How many times can you change the dispute on Aliexpress?

How many times can you change the dispute on Aliexpress?

It is worth saying that the dispute cannot be changed infinitely. This can be done no more than four times.

If the buyer's protection has not expired, or you have completed a deal no more than 15 days ago, you can complete the dispute and start it again.

To make a decision on specifying another reason you should, but always make sure that the seller does not change the conditions.

Video: How to change the amount of return during dispute?



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